• Develop, coordinate, and implement Phase 1 clinical research studies at the organization's facilities, ensuring adherence to study protocols and timelines • Collaborate with the principal investigator to design study protocols and ensure scientific integrity • Liaise between research subjects, client teams, investigators, and clinic operations teams to facilitate smooth communication and coordination • Plan logistics and resource usage for clinical trials, including scheduling, staffing, and equipment needs • Track study progress in alignment with project milestones, client deliverables, and budget, and provide regular updates to stakeholders • Ensure compliance with applicable regulations globally and by region, including Good Clinical Practice (GCP) guidelines • Supervise experienced support employees and/or entry-level individual contributors, planning, prioritizing, and directing their tasks to ensure efficient workflow and high-quality output • Deliver operational results that have a moderate impact on the immediate achievement of results for the team, contributing to the overall success of the organization • Adapt new procedures, techniques, and tools to improve clinical trial processes and outcomes • Understand basic management approaches such as work scheduling, prioritizing, coaching, and process execution

• Provide leadership and direction to clinical site management team members from study start through to closure • Serve as Site Management’s primary point of contact and representative for clinical monitoring and site activities within the project • Manage monitoring deliverables to achieve the study budget and identify out-of-scope activities

Role Description The Vice President of Finance is a hands-on leadership role reporting to the Chief Financial Officer. The VP will be directly involved in the work: - Building models - Reviewing ARR - Pressure-testing forecasts - Sitting alongside business leaders to drive decisions The VP will inherit and lead a team of approximately 7 finance professionals, with the opportunity to continue building that organization as ESO grows. This person will serve as a key strategic partner to ESO’s Executive Leadership Team. This role consolidates strategic finance and FP&A leadership into a single seat, covering everything from long-range planning and pricing strategy to ARR analytics, debt management, and exit readiness. The VP will regularly engage with ESO’s board, Vista Equity Partners, and lenders, and will be a visible, credible voice for finance across the organization. ESO is a remote-first company, requiring someone who knows how to lead with presence and intention across a distributed team and organization, building trust and connection without the benefit of shared physical space. ESO operates in a genuinely complex business environment. Our customer base spans the full spectrum of the market, from small volunteer fire departments to large municipal EMS agencies and health systems, each with distinct economics, buying behaviors, and retention profiles. Our product portfolio is broad, serving multiple segments across software, data, and analytics. We are actively bringing AI-powered products to market, which means this VP will help build the financial frameworks, P&L structures, and ARR analytics needed to track and manage an emerging and strategically critical new revenue stream. ESO has employees and operations across the US, UK, Czech Republic, Denmark, Costa Rica, India, and Australia, with approximately $200M in revenue. The right candidate has operated in environments of similar complexity and knows what it takes to build finance capability while keeping the trains running. Qualifications - Bachelor’s degree in Finance required; MBA strongly preferred. - 15+ years of progressive finance leadership experience, including experience in a complex global company with employees and operations across multiple regions and countries. - Demonstrated ability to lead in a player-coach capacity: setting strategy, building teams, and rolling up sleeves to do the work simultaneously. - A collaborative, low-ego leader who builds trust quickly across functions and brings out the best in the people around them. - Proven ability to lead and build relationships in a remote-first environment, creating connection, accountability, and team culture without the benefit of shared physical space. - Proven success in SaaS or recurring revenue businesses with diverse customer segments and broad product portfolios, including deep expertise in ARR frameworks, SaaS metrics, and subscription economics. - Experience building financial frameworks for AI or emerging product lines is a strong plus. - Experience in private equity-backed environments, with a track record of supporting value creation and exit processes. - Strong FP&A and strategic planning credentials, including experience with long-range modeling, scenario analysis, and board-level financial storytelling. - Hands-on experience with Adaptive Planning (implementation experience a strong plus), NetSuite, Salesforce, and BI tools. - Experience with cash flow forecasting, debt management, covenant reporting, and EBITDA management in a leveraged capital structure. - Proven ability to lead pricing strategy and support M&A due diligence and integration. - Demonstrated success building Finance Business Partner organizations that are trusted partners to the business, not just reporters of results. - Passion for AI, data-driven decision-making, and building a finance culture that moves at the speed of the business. - Exceptional communication and cross-functional collaboration skills; equally comfortable in a board room and in a spreadsheet. Requirements - Lead all financial planning, budgeting, and forecasting across ESO, ensuring rigor, accuracy, and connection to business reality. - Build and lead ESO’s Finance Business Partner organization, embedding dedicated finance partners across Sales & Marketing, Operations & Support, and Technology & Product. - Drive alignment between financial forecasts and corporate strategy, translating business priorities into financial implications. - Lead revenue forecasting processes across all business units, partnering with Sales, Product, and Strategy teams. - Build out P&L reporting by business and customer segment. - Serve as a hands-on thought partner to functional and business leaders. - Deliver timely, accurate, and insightful financial reporting across the organization. - Implement and leverage advanced analytics and visualization tools. - Own all corporate financial reporting, ensuring materials are accurate, insight-driven, and delivered on time. - Lead the preparation of Board of Directors decks. - Drive the monthly operating review (MOR) process. - Lead quarterly business reviews (QBRs). - Support company-wide communications including town halls. - Prepare Vista reporting packages and any ad hoc materials required for investor or sponsor engagement. - Provide deep analytical insight into the ARR snowball. - Translate SaaS metrics into business implications. - Build and maintain ARR analytics and P&L frameworks for ESO’s AI product lines. - Partner closely with the Accounting team on ESO’s ARR framework. - Collaborate with the CFO and Chief Strategy Officer to develop and maintain long-range financial plans and scenario models. - Develop and refine pricing strategies to optimize revenue and customer value. - Provide financial support to corporate development and partnership initiatives. - Partner with the Chief Strategy Officer and Corporate Development on financial due diligence. - Support integration planning and execution for acquisitions. - Monitor and report on financial performance of acquired entities. - Lead weekly and monthly cash flow forecasting. - Collaborate with Treasury and Accounting to monitor cash positions. - Provide proactive, scenario-based insights to support strategic cash management decisions. - Partner with Vista Equity Partners and ESO leadership to identify and execute value creation initiatives. - Lead financial readiness efforts for potential exit scenarios. - Oversee covenant compliance and reporting in alignment with ESO’s debt agreements. - Ensure accurate tracking and rigorous justification of EBITDA addbacks. - Lead the preparation of lender review materials. - Support ongoing lender relationship management. - Collaborate with Legal and external advisors to maintain transparency and audit readiness. - Drive automation and system enhancements across financial planning, reporting, and analysis. - Lead and actively participate in ESO’s Adaptive Planning implementation. - Partner with Finance and IT teams on NetSuite optimization. - Champion the use of AI and advanced analytics to modernize financial processes. Benefits - Competitive health plans (medical, dental, & vision insurance) - PTO (starting at 20 days) & 12 company holidays - 401(k) with company match - Telemedicine service provided by ESO - Savings accounts (FSA, HSA, DCA) - Employee Assistance Program (EAP) - Peace of mind benefits such as life insurance, disability insurance, and worksite benefits - Paid parental leave, new child program, & flexible parental return-to-work options

• Manage clinical trial programs/projects from one or multiple clients • Provide day to day technical and operational leadership to project teams • Provide statistical oversight on projects in the assigned drug development programs/projects • Ensure sound statistical methodologies in study design, sample size estimation, statistical analysis planning, and reporting • Coach, mentor, develop, and provide technical review and advice to less experienced Biostatisticians and Statistical Programmers • Participate in the writing of trial protocols and research proposals • Review and provide input to clinical data management deliverables • Write Statistical Analysis Plans, Statistical Reports • Perform overall Quality Control review on statistical deliverables • Ensure compliance with relevant regulatory requirements • Interact with regulatory agencies and support sponsor in new drug applications