Alorica is a leading contact management solutions company founded in 1999. The company employs more than 100,000 professionals across nearly 75 locations worldwide, including 5,000
Network Engineer II
Location
United States
Posted
12 hours ago
Salary
0
Seniority
Mid Level
Job Description
Network Engineer II
Alorica
Role Description Responsible for designing, developing and implementing scalable, maintainable, highly available network architectures that support network infrastructure and meet business objectives. Responsible for providing client support for network infrastructure including advanced design, setup and support of systems. How You’ll Make an Impact - Configure and install various network devices and services - Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations - Monitor performance and ensure system availability and reliability What You’ll Actually Do - Monitor system resource utilization, trending, and capacity planning - Provide senior level support and troubleshooting to resolve issues - Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure - Select and implement security tools, policies, and procedures in conjunction with the company’s security team - Liaise with vendors and other IT personnel for problem resolution - Properly set the scope and timelines of new projects to meet completion deadlines - Demonstrate the ability to prioritize and manage competing demands and tasks and successfully manage multiple engagements that may require additional resources - Interface with all levels of employees internally and within client businesses to support program requirements (business owners, project managers, customer employees and customers’ executive management) - Provide technical guidance to other IT professionals to correct problems encountered with network software and connectivity - Design, install, and support Route/Switch environments - Design, install, and support firewall environments - Monitoring network engineering performance and ensure system availability and reliability - Identifying and implementing work efficiencies through process improvement techniques - Other computer operations work as required
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