• Act as the primary point of contact for Health Care Providers (HCPs) and patients • Provide subject matter expertise and best-in-class customer service for all inbound and outbound customer calls • Investigate and problem solve for patients experiencing escalated issues • Maintain an understanding of current business procedures • Document information in the appropriate system of record

• Educate clients about Medicare benefits and coverage options. • Assist with plan enrollments and transitions between plans. • Perform plan comparisons and provide recommendations. • Ensure compliance with Medicare regulations and deadlines. • Effectively manage inbound and outbound calls in a high-volume sales environment. • Maintain accurate records and documentation. • Deliver excellent customer service to resolve issues and answer questions.

Role Description We are hiring motivated Insurance Advisors to promote Health & Vehicle Insurance products. The role involves: - Generating leads - Advising customers - Issuing policies - Building long-term client relationships Candidates will receive complete business support, training, and attractive commission opportunities with career growth. This is a 100% commission-based opportunity. There is no fixed monthly salary. Your earnings depend on the insurance business you generate. Top performers can earn significantly more based on their performance. Key Responsibilities - Generate new customers through personal network and referrals - Explain Health & Vehicle Insurance products to clients - Assist customers in policy selection and issuance - Achieve monthly sales targets - Maintain customer relationships and provide renewal support - Coordinate with the team for business growth Qualifications - Minimum 10th Pass (12th/Graduate Preferred) - Freshers and experienced candidates can apply - Insurance or sales experience is an added advantage - Age: 18–45 years Requirements - Good communication and convincing skills - Self-motivated with a sales mindset - Smartphone with internet access - Ability to generate leads independently - Willingness to achieve business targets Benefits - Attractive Commission & Performance Incentives - Flexible Working Hours - Training & Business Support - Career Growth Opportunities - Work with 51+ Leading Insurance Companies Company Description This is a remote position.

Role Description The Insurance Verification & Authorization Coordinator ensures that benefit information, authorization, and patient liability are obtained prior to clinical staff starting care for any service lines and branches. Work closely with other departments to ensure that correct funding source information is updated in a timely manner. Daily tasks will be driven by assigned workflow in the EMR (Homecare Homebase). - Obtain detailed and accurate benefit information using payer portals, phone, or fax for all insurance companies accepted by Home Health product lines. - Validate and document all payor information such as patient name, DOB, and policy number in the EMR. - Reduce write-offs by clearly documenting benefit information such as deductibles, co-pays, co-insurance, and out-of-pocket maximums in the patients’ charts through coordination notes. - Continuously monitor task flow screen related to all insurance issues including but not limited to the following: verify Medicare eligibility, follow up on-call completed insurance, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification, and resumption of care. - Review entitlement verification reports daily, researching any questionable answers. - Review problems related to all insurance changes daily. - Review issues related to funding source updates daily. - Reverify current Medicaid patients to monitor HMO status monthly. - Reverify current patients’ insurances monthly to monitor for any payer changes or other agencies monthly. - Contact patients, hospitals, or physician offices for information or to clarify benefit. - Assist scheduling with funding source problems related to scheduling out visits to clinical staff. - Reduce write-offs by working with the clinical staff to ensure transfer of agency/provider of choice forms are received and sent to the other agency within the appropriate timeframes. - Obtain detailed and accurate authorization, prior authorization, and ongoing authorization as required by insurance companies accepted by the company via phone, fax, or payer portal. - Understand and maintain the authorization tab in HCHB. - Provide clinical information as requested by insurance companies. - Contact insurance companies as needed to review authorization submissions and requests for more clinical information and notify internal clinical staff of authorization approvals and denials. - Continuously monitor task flow screen related to all authorization issues including, but not limited to the following: determine if reauthorization needed for new orders, follow up on on-call completed authorizations, obtain initial authorization, obtain reauthorization, and update pending authorization with actual authorization information. - Assist scheduling with funding source problems related to scheduling out visits to clinical staff. - Assist billing department insurance verification discrepancies or authorization discrepancies which could hold up claim submission. - Establish a thorough knowledge of all payer portals. - Comply with the company’s Core Values and Core Competencies. - Perform other duties as assigned. Qualifications - Associate degree or combination of experience and business courses preferred. - Minimum of one (1) year of previous experience in insurance verification, authorization, or medical billing. - Proficiency in Microsoft Office Suite. - Knowledge of Medicare, Medicaid, and third-party insurance and authorization requirements. - Knowledge of insurance websites. - Knowledge of HomeCare Homebase preferred. - Conscientious, with attention to detail. - Demonstrated patience, flexibility, and cooperative attitude. - Ability to think critically and act independently when resolving benefit discrepancies. - Effective verbal and written communication skills with others both internally and externally. - Ability to work independently and within a multidisciplinary team. - Availability weekends, holidays, and after hours based on business needs. Requirements - Must have and maintain in good standing a professional license, certificate, or registration, as applicable. Benefits - Medical Benefits: Health, Vision, & Dental. - Retirement: 401K & Pension w/ 4% employer contribution. - PTO: 15 Days. - Competitive Pay: With opportunity for advancement. - Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from. - Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered. - Generous PTO Packages. - Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.