Insurance Specialist II

InsuranceInsuranceFull TimeRemoteMid LevelTeam 10,001+Since 2013H1B SponsorCompany SiteLinkedIn

Location

Illinois

Posted

5 days ago

Salary

$27 - $48 / hour

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Insurance Specialist II

AbbVie

• Act as the primary point of contact for Health Care Providers (HCPs) and patients • Provide subject matter expertise and best-in-class customer service for all inbound and outbound customer calls • Investigate and problem solve for patients experiencing escalated issues • Maintain an understanding of current business procedures • Document information in the appropriate system of record

Job Requirements

  • High school diploma or GED equivalent required
  • 2-4 years of work experience in a healthcare or reimbursement setting
  • Understanding and knowledge of commercial and government pharmacy and medical insurance programs
  • Experience and knowledge in Medicare Part D, Medicaid and alternate funding resources
  • Skilled with the use of Microsoft Office suite

Benefits

  • Medical/dental/vision insurance
  • 401(k) to eligible employees
  • Paid time off (vacation, holidays, sick)
  • Short-term incentive programs

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