Relou RH logo
Relou RH

Construção de times e culturas fortes. Contratações nas áreas de Marketing, Tecnologia, Engenharia e Arquitetura.

Legal Customer Service Consultant

General CounselGeneral CounselFull TimeRemoteSeniorTeam 1-10Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

7 days ago

Salary

0

Seniority

Senior

High SchoolPortuguese

Job Description

Legal Customer Service Consultant

Relou RH

• Receive qualified leads and make the initial, human-centered contact • Provide support via WhatsApp and phone calls • Schedule initial consultations with the responsible attorneys • Organize client histories and information in the CRM • Conduct follow-up with clients under review • Assist in document organization according to internal protocols • Participate in strategic client service meetings • Suggest improvements for the commercial workflow and customer experience • Support future training of new service representatives as the firm expands

Job Requirements

  • Strong written and verbal communication skills
  • Organized and proactive
  • Comfortable with customer service, sales, and client relationship management
  • Interest in professional growth and continuous learning
  • Familiarity with digital tools and CRM systems
  • Previous experience in commercial customer service or sales
  • Experience in law firms or related areas
  • Genuine interest in specializing in public sector employment law

Benefits

  • Commission
  • Meal allowance

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