4MATT logo
4MATT

Empowering Global Operations with ITAM + CMDB and ServiceNow Expertise

Instructor, Content Developer

Content CreatorContent CreatorFull TimeRemoteSeniorTeam 51-200Since 2019H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

10 days ago

Salary

0

Seniority

Senior

Bachelor DegreePortugueseEnglishITSM

Job Description

Instructor, Content Developer

4MATT

• Deliver live training sessions for beginner and intermediate classes; • Create and structure complete learning paths; • Develop hands-on labs, real-world case studies, and performance assessments; • Record structured lessons for e-learning (EAD) courses; • Demonstrate and teach solutions such as ITSM, App Engine, Flow Designer, and Service Portal; • Use editing tools and generative AI to optimize scripts and lesson content.

Job Requirements

  • Proven experience as an instructor, teacher, or facilitator;
  • Strong knowledge of scripting, Flow Designer, and APIs;
  • Intermediate/Advanced English (B2);
  • Proven familiarity with Artificial Intelligence tools, especially LLMs;
  • Experience with editing tools (Canva, Camtasia, Capcut, or similar).

Benefits

  • Day off on your birthday
  • Gympass or Totalpass
  • Short Fridays
  • Childcare assistance
  • Internet and phone reimbursement
  • 50% reimbursement for English courses
  • 100% subsidy for IT certifications
  • Meal or food allowance
  • Bonus and performance incentive plan
  • Company health plan
  • Life insurance

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