Empowering Global Operations with ITAM + CMDB and ServiceNow Expertise
Instructor, Content Developer
Location
Brazil
Posted
10 days ago
Salary
0
Seniority
Senior
Job Description
Instructor, Content Developer
4MATT
• Deliver live training sessions for beginner and intermediate classes; • Create and structure complete learning paths; • Develop hands-on labs, real-world case studies, and performance assessments; • Record structured lessons for e-learning (EAD) courses; • Demonstrate and teach solutions such as ITSM, App Engine, Flow Designer, and Service Portal; • Use editing tools and generative AI to optimize scripts and lesson content.
Job Requirements
- Proven experience as an instructor, teacher, or facilitator;
- Strong knowledge of scripting, Flow Designer, and APIs;
- Intermediate/Advanced English (B2);
- Proven familiarity with Artificial Intelligence tools, especially LLMs;
- Experience with editing tools (Canva, Camtasia, Capcut, or similar).
Benefits
- Day off on your birthday
- Gympass or Totalpass
- Short Fridays
- Childcare assistance
- Internet and phone reimbursement
- 50% reimbursement for English courses
- 100% subsidy for IT certifications
- Meal or food allowance
- Bonus and performance incentive plan
- Company health plan
- Life insurance
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