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Regional Workforce Operations Senior Manager
Location
Latin America (LATAM)
Posted
1 day ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Regional Workforce Operations Senior Manager
Delivery Hero
Role Description Liderar y desarrollar un equipo directo de especialistas, gestionando proyectos end-to-end con alta autonomía para garantizar que las operaciones de cada país ejecuten las directrices estratégicas de forma independiente. - Definir la necesidad de personal para las tiendas en LATAM, garantizando el mix óptimo entre full-time y part-time. - Trabajar estratégicamente con Talent Acquisition para anticipar y cubrir dichas necesidades en el menor tiempo posible. - Asegurar que las tiendas cumplan con las estructuras de workforce (cantidad de pickers y shift supervisors). - Garantizar la correcta configuración y parametrización de la herramienta de staffing (Orquest). - Monitorear el cumplimiento de los presupuestos asignados por país, asegurando que los equipos alcancen los niveles de productividad y performance establecidos. - Liderar, administrar y dar seguimiento continuo al programa de incentivos dirigido a pickers y store managers en toda la región. Qualifications - Experiencia sólida (5+ años) en roles de Operaciones, Logística, Workforce Management o Planeamiento, preferentemente con impacto regional. - Experiencia demostrable gestionando y desarrollando equipos. - Haber liderado proyectos regionales de manera transversal, donde el desafío principal fue influir y lograr que equipos locales o descentralizados ejecuten los procesos diseñados. - Manejo intermedio/avanzado de SQL, Looker u otras herramientas de visualización de datos. - Nivel avanzado de Inglés (must-have). Requirements - Crear valor para un gran ecosistema de negocio. - Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía. - Moverte a la velocidad de tus ideas y emprender. - Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios. - Generar impacto positivo en las personas y el planeta. - Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo. Benefits - En PedidosYa, el impacto no se mide solo en resultados sino en cómo los alcanzamos. - Buscamos al mejor talento: personas que vibren con nuestros valores, la forma en la que pensamos, decidimos y colaboramos todos los días. - Lo que lográs es clave, pero el “cómo” lo hacés es lo que nos define. - Jugando en equipo, hacemos que el negocio y nuestro ecosistema sigan creciendo, mientras le simplificamos el día a día a millones de personas. Company Description PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a millones de personas usuarias, empresas y repartidores con una amplia variedad de productos y servicios. PedidosYa opera en 15 países en latinoamérica, y en 2020 lanzó PedidosYa Markets, el primer mercado 100% digital que entrega alimentos y artículos para el hogar en 15 minutos. Delivery Hero cotiza en la Bolsa de Frankfurt desde 2017 y forma parte del índice bursátil MDAX.
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