• Design, develop, and maintain scalable automation frameworks and regression test suites across UI, API, backend, and AI-driven applications. • Lead quality engineering initiatives for Agentic AI systems, including LLM workflows, RAG pipelines, autonomous agents, and distributed orchestration platforms. • Validate complex AI agent behaviors such as multi-agent coordination, tool calling, prompt chaining, memory retention, conversational workflows, and fallback/retry mechanisms. • Develop and execute functional, integration, regression, end-to-end, and performance testing strategies across cloud-native and distributed environments. • Collaborate with Software Engineers, Product Managers, and DevOps teams to integrate testing throughout the software development lifecycle. • Build reusable automation solutions to validate APIs, orchestration layers, asynchronous workflows, enterprise integrations, and AI-driven business processes. • Design and maintain robust test environments, CI/CD integrations, cloud execution platforms, and automation pipelines to improve efficiency and reliability. • Establish and drive best practices related to code quality, maintainability, scalability, dependency injection, observability, and testability. • Lead validation efforts for AI workflow resiliency, distributed system reliability, data consistency, and orchestration performance under failure and edge-case conditions. • Mentor QA engineers and contribute to the development of scalable QA standards, automation strategies, reporting practices, and continuous improvement initiatives.

• Perform thorough testing of software applications to identify defects and ensure product quality. • Develop, maintain and execute automation test scripts using Python. • Design, implement and manage automated test frameworks to ensure comprehensive test coverage. • Continuously improve and refactor existing automation scripts and frameworks to enhance efficiency and effectiveness. • Validate and verify networking components, configurations, and protocols as part of the overall software testing process. • Troubleshoot and analyze network issues encountered during testing. • Collaborate with network engineers to ensure seamless integration and performance of networking features. • Work closely with developers to understand application functionality, identify test requirements and resolve defects. • Participate in agile development processes, including sprint planning, stand-ups and retrospectives. • Provide timely and constructive feedback to the development team on software defects and improvements.

• Own the full automated testing coverage across functional, smoke, regression, API, integration, and end-to-end layers - ensuring critical platform flows like ordering, billing, subscriptions, renewals, and vendor integrations are validated reliably before every release. • Own E2E test automation using Selenium and Playwright, and contribute to API and integration-level coverage where it delivers faster, more stable results. • Validate REST APIs thoroughly - payloads, error handling, negative scenarios, and auth flows - so integration failures are caught before they reach production. • Catch quality problems before development starts by driving 3 Amigos sessions, challenging acceptance criteria, and surfacing edge cases during refinement. • Make defects easier to fix — reproduce issues clearly, trace root causes using logs, SQL, and pipeline data, so developers can act without re-investigating. • Support CI/CD pipeline health — monitor automated test execution, investigate failures, eliminate flaky tests, and ensure test results are meaningful enough to base release decisions on. • Raise the quality bar on the automation suite — improve maintainability, close coverage gaps, and leave the framework in better shape than you found it. • Validate data integrity at the source — use SQL and backend checks to confirm that billing, provisioning, and integration flows produce correct outcomes, not just passing UI tests. • Prioritize testing effort by risk — focus coverage where customer impact and defect history and release scope point to the highest likelihood of failure, not where it's easiest to automate. • Own the test data layer — build and maintain fixtures and preconditions so automated and manual tests run reliably without brittle setup dependencies.

• Develop, maintain, and extend automated test suites (UI, API, E2E) using Playwright and TypeScript • Ensure and improve regression coverage for existing and newly delivered features • Maintain test automation framework stability, including refactoring and improving test reliability • Investigate test failures, identify root causes across UI, API, data, and environment layers, and support debugging together with developers • Participate in feature analysis and planning, helping define what should be automated and at what level (UI vs API vs integration)