• Ensure guidance managed within "Loan Standards" is accurate and clearly communicated • Provide a smooth experience for Production by being consistent with guidance provided, formatting is familiar and functionality is seamless. • Perform vital maintenance tasks designed to meet the primary goals of the Loan Standards team • Perform a twice-monthly publish of all the impactful changes to Loan Standards guidance, known as the “30 Days changes publish.” • Other duties assigned by leadership

Role Description In this role, you will be responsible for administering key aspects of group insurance policy maintenance for plan members in accordance with policy contracts. This includes managing updates such as additions, terminations, and changes to member information, ensuring accuracy and compliance throughout the process. What you’ll do: - Provide excellent client service to both external clients (Advisors, Plan Administrators, Plan Members) and internal partners (head office and regional staff) by answering inquiries via phone and email; - Provide phone support to plan members who need assistance with online benefit selections; - Updating/validating plan member and plan sponsor information (including accurate flex dollar calculations, adding/changing plan members’ information), contact information for plan sponsors, validating results from electronic member load files from Third Party Administrators; - Administering pay direct drug cards including problem solving utilizing provider’s software (Telus); - Updating banking information (EFT/Plan Members, PAD/Group Policies), in accordance with external vendors’ guidelines (financial institution); - Terminating and reinstating plan members, to ensure that only eligible claims are paid, including the collection of any resulting overpayments; - Requesting medical evidence of insurability; - Provide support to medical underwriting by assessing member eligibility, including request medical evidence of insurability when necessary; - Beneficiary changes in accordance with legal parameters; - Interpret regularly produced system reports and complete unfinished processes or take corrective action where required; - Facilitate the administration of a new group policy regarding loading plan member details; - Adhere to turnaround standards, meeting acceptable quality rates and transactional goals; - Assist in the completion of policy renewals, which include auditing the renewal rate confirmation and flex dollars for accuracy; - Prepare customized material and calculate flex dollar amounts based on the flex plan options that will be available for each; - Miscellaneous admin support as needed. Qualifications - Excellent communication skills, including effective listening and the ability to communicate clearly both verbally and in writing; - Excellent analytical and creative problem-solving abilities, utilizing research skills; - Strong organizational skills and multi-tasking abilities and prioritization skills; - Comprehensive understanding of group insurance and the ability to learn new processes; - Accuracy and attention to detail are essential; - PC skills – working knowledge of MS Office applications (specifically Excel) with confidence; - Ability to interpret and apply contract provisions and administrative guidelines; - Ability to handle high volume of work within a fast-paced environment; - Ability to work in a team environment; - Aptitude for service; - 2+ years of Group Insurance experience is an asset. Benefits - Career Growth: Regular learning sessions and development opportunities; - Total Rewards: Allowance provided in place of vacation pay and benefits; - Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach. Company Description At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

• Technical responsibility for and active participation in migrating our SAP systems to the cloud via SAP RISE • Installation, configuration, monitoring and maintenance of SAP S/4HANA, EWM, Solution Manager and SAP BusinessObjects • Planning and execution of patch and upgrade management, system updates and service pack installations • Conducting performance analyses, identifying bottlenecks and implementing optimization measures • Building, maintaining and further developing an SAP monitoring system (job and IDoc monitoring, automations, queues) • Managing SAP authorization roles in compliance with company policies • Supporting system and client copies, migrations as well as backup and recovery processes • Technical support for additional SAP projects and close collaboration with business units • Documentation of systems, processes and technical procedures

Role Description I have an opportunity for a STAT Admin with Oracle EBS - REMOTE and I am looking for a candidate who can join immediately. If you are interested, please reply with your updated resume or refer someone. Position: STAT Admin with Oracle EBS Location: Remote Duration: 6 to 12 Months Oracle EBS is a must along with Quest STAT implementation experience on Oracle EBS, not on Peoplesoft. Full description: - Implementation of Quest STAT for Oracle EBS, a robust tool for seamless code migration to enhance our development process, improve efficiency by faster migration methods, and avoid human errors. The resource(s) covered under this SO will be responsible for the implementation of Quest STAT for Oracle EBS. Position Overview / Statement of Work: - The client OnePhilly team does not have a dedicated tool for automating the necessary code changes within its Oracle E-Business Suite (EBS) practice. - Many critical tasks related to development, deployment, and ongoing maintenance are performed manually. - This reliance on manual processes leads to inefficiencies and increases the risk of human errors. - The absence of automation contributes to delays in project timelines, impacting our ability to deliver timely solutions to stakeholders. - To address these challenges, we are seeking to implement Quest STAT for Oracle EBS. - The objective is to install the various Stat architecture components and establish connectivity with all ERP environments along the migration path. The Consultant will work with the Customer's Stat system administrator(s) and systems management team(s) to install the Stat application components: - Stat system administration client - Stat application database - Stat central agent - Other Stat agents as required Work activities: - Project initiation and project management - Change management process review / systems design - Product installation - define connections - System Administration User Enablement Sessions - System Configuration - System Testing - User Acceptance Testing (Customer responsibility) - Developer User Enablement Sessions - Optional Configuration & Testing - Production roll-out - Production support, documentation, and project wrap-up - STAT Health Check - Training End users Qualifications - System Administration: Experience with system administration tasks, including configuration and maintenance. - ERP Connections: Understanding of ERP systems and how to define and manage connections. - Data Migration: Experience with data migration processes, ensuring data integrity and security. - Testing: Knowledge of system testing, user acceptance testing, and debugging. Requirements - Project Planning: Ability to develop detailed project plans, timelines, and milestones. - Technical Project Management: Experience in managing technical projects from initiation to completion. - Resource Management: Skills in managing resources and coordinating with different teams. - Risk Management: Identifying potential risks and developing mitigation strategies. Benefits - Communication: Strong verbal and written communication skills to interact with stakeholders and team members. - Problem-Solving: Ability to troubleshoot issues and find effective solutions. - Customer Service: Providing excellent service to clients, addressing their concerns, and managing expectations. - Team Collaboration: Working effectively with cross-functional teams to achieve project goals. Additional Experience - Training: Experience in designing and delivering training programs for end-users. - Documentation: Ability to create comprehensive user documentation and training materials. - Continuous Learning: Staying up to date with new technologies and trends in software implementation.