Claims Technician
Location
Canada
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Claims Technician
Desjardins
• Provide technical support for contract enforcement • Help claims advisors develop their technical skills • Analyze and approve claims settlements • Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the claims advisor’s scope of authority • Revise independent adjuster claims
Job Requirements
- General college diploma in a related field
- A minimum of three years of relevant experience
- Knowledge of French is required
- Action oriented
- Business insight
- Customer Focus
- Decision quality
- Differences
- Nimble learning
- Situational adaptability
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Drives sales in assigned territory • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans • Identifies and implements live/virtual engagement strategies to maximize overall effectiveness • Builds rapport and relationships with customers in both live and virtual environments • Understands and leverages internal reports and analytics to assist with identifying and developing strategic business opportunities • Leverages product and disease state knowledge to educate providers on product value proposition • Collaborates effectively across the organization to address customer inquiries
• Drives sales in assigned territory • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities • Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable • Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives. • Completes all administrative expectations on time and compliantly.
• Drive sales in assigned territory to maximize approved business objectives • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities • Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable • Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.) • Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives • Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners)
• Undertaking and enabling automated testing activities in all delivery models • Supporting teams to develop quality solutions • Enabling continuous integration and assurance of defect free deployment of customer value. • Contributing to the transformation of testing using quality processes, tools and methodologies. • Ensuring repeatable, constant and consistent quality is built into all phases of the idea to value life cycle. • Evolving more predictive and intelligent testing approaches based on automation and innovative testing products and solutions. • Collaborating with the team to define the scope of manual and automated testing, creation of automated test scripts, user documentation and artefacts. • Making decisions based on robust data, return on investment and value measures, • Enabling the cross skilling of colleagues with the skills and benefits of end-to-end automation testing.


