• Answer and route incoming calls professionally and efficiently • Provide accurate information to clients via phone and email • Support calendar management and meeting scheduling • Maintain up-to-date internal directories and contact lists • Collaborate with departments to ensure smooth communication • Monitor and manage reception-related systems remotely • Assist with digital organization of client documents and intake forms • Follow safety and confidentiality protocols in handling sensitive data

Role Description Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale. Qualifications - Experience in the solar industry or related fields. - Strong analytical and problem-solving skills. - Ability to work collaboratively in a remote team environment. Requirements - Proven track record of success in previous roles. - Excellent communication skills, both written and verbal. - Familiarity with solar design software is a plus. Benefits - 🏖️ Flexible PTO - Take the time when you need it. - 🍼 Parental Leave - 16 weeks with 100% base salary + gradual return to work. - 💰 WFH Stipend - An initial $675 CAD (Non-engineers) or $1000 CAD (Engineering roles). - 🏢 Coworking Stipend - $400 CAD / month if you prefer to be at a coworking facility near you. - ☀️ Energize Fridays - Company-wide days to log off and recharge. - 📶 Connectivity Stipend - Up to $125 CAD / month towards internet or phone. - Learning & Development - $970 CAD / annually to use towards professional development (You have to complete 90 days of employment to receive this stipend). - 🩺 Medical, Dental, and Vision - Aurora will cover 100% of premiums for employee-only and dependent coverage of our supplemental medical, dental, and vision plans. Company Description Aurora currently has teams within the US, Canada, Mexico, and Germany with additional locations on the horizon. We’re united in our work to support the world’s transition to solar! At Aurora Solar, we foster an exceptional work environment through inclusiveness and transparency. Our pay ranges are anchored to the median of the market for companies of our size and industry. Our pay for new hires is typically set at the start of the position's pay range. This allows for financial growth within the role as the employee builds experience and displays a track record of performance success at Aurora. Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria! Aurora is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

• Handle corporate travel requests for domestic and international trips, delivering the highest quality and operational efficiency, respecting SLAs, and complying with mandatory processes and specific requirements to build client loyalty and continuously improve the quality of our delivery. • Identify, analyze and act on opportunities for process improvements for internal and external clients. • Perform quotation, booking, issuance and reissuance of domestic and international air tickets; domestic and international hotel reservations; local/ground transportation (domestic and international); domestic road travel; travel insurance; and group bookings for flights, hotels and tours, both domestic and international. • Deliver training. • Coach and develop team members. • Handle processes and case management with clients and other analysts. • Work closely with management to develop and implement new processes and procedures, encouraging innovative ways to deliver greater value to clients and the business.

• Conduct comprehensive telehealth evaluations for patients with memory concerns, including detailed clinical histories and remote physical/neurological observations. • Administer and interpret validated remote assessment tools (e.g., Mini-Cog, MoCA, SLUMS) to determine the stage and type of cognitive impairment. • Diagnose and manage neuropsychiatric complications such as agitation, anxiety, depression, and sleep disturbances using both pharmacological and non-pharmacological interventions. • Educate families on disease progression, safety planning (wandering, driving), and behavioral de-escalation techniques. • Maintain electronic health records (EHR) in compliance with Florida state regulations and HIPAA standards for telehealth.