• Accountable for providing leadership, strategic, operational planning and oversight of clinical trial operations for 1-2 indications within one compound • Develop operational strategies for implementation of clinical studies regionally/globally • Ensure consistent and successful execution of operational aspects of regional and global studies • Provide leadership to Clinical Operations staff and to project teams for vendor evaluation and quality-based oversight • Benchmark, track and report operational and study metrics

• Deliver training, workflow support, and best-practice recommendations • Act as a trusted advisor to clinical leaders, care managers, physicians, and operational teams • Support change management initiatives by helping customers adapt workflows and processes • Assess the operating environment, identify critical success factors and risks • Monitor adoption, identify gaps, and recommend optimization strategies • Translate clinical operations workflow requirements into solution configurations • Advise hospital users on integrating Qventus product features • Lead clinical discovery sessions to capture requirements and align capabilities • Collaborate with product, engineering, and implementation teams • Review program performance data and create performance improvement plans • Stay up-to-date on clinical standards and represent the company at industry events

• Designing, planning, coordinating, and conducting all activities involved in initiating, monitoring, and completing clinical research studies in the clinical study sites • Acting as the primary contact and clinical trial expert for assigned study site personnel • Performing site assessments and qualification visits to support the site selection decision process • Developing and managing key study site documentation • Participating in and overseeing CRO delivery of site management activities • Validating product performance claims, supplying data for critical regulatory submissions • Executing site management activities for sponsored studies in assigned focus areas across all phases of study • Working in local and global study teams, including virtual teams

• Support the rollout of new and existing clinical initiatives, policies, standard operating procedures, and best practices across markets. • Coordinate cross-agency projects that enhance care quality, efficiency, and staff engagement. • Partner with agency Directors of Nursing (DONs) and field leaders to ensure consistent understanding and adoption of clinical standards. • Maintain project trackers and dashboards to monitor progress, performance, and compliance milestones. • Assist in identifying opportunities for workflow standardization while respecting local operational differences and regulatory nuances. • Document, update, and maintain standard operating procedures (SOPs) for clinical programs. • Collect and analyze data to inform decisions around staffing models, productivity benchmarks, and program outcomes at the direction of the Head of Clinical Operations. • Support process improvement efforts using quality improvement frameworks. • Partner with the Compliance department to monitor adherence to federal, state and accrediting body regulations (CMS Conditions of Participation, Joint Commission, etc). • Assist in preparing for and responding to internal audits, surveys, and quality reviews and action planning. • Track key clinical quality metrics and assist in creating reports or dashboards for leadership. • Help maintain and disseminate clinical policies, ensuring version control and staff awareness. • Act as a liaison between the corporate clinical operations team and field staff. • Support the planning and facilitation of clinical leadership meetings, training and workshops. • Assist in preparing communications, presentations, and updates for leadership and clinical teams.