• Develop and execute complex, long-term sales strategies in healthcare networks that address your customer’s pain-points and maximize long-term partnerships with APOC. • Navigating to champions within complex accounts – working with local team members to build relationships with stakeholders in emergency medicine, laboratory, purchasing /supply chain, and the c-suite. • Uncovering emergency medicine unmet needs/challenges and aligning our solutions to those problems. • Overseeing emergency medicine observation days to build raw data that establishes the case for change – synthesizing this data, preparing a compelling business case and presenting to emergency medicine and c-suite executives. • Guiding/coaching customer champions through their own value analysis and purchasing processes. • Steering customer change management from product implementation to workflow change. • Reviewing impact/results over time with customers, collecting impact data for quality, throughput and outcomes that highlight the positive impact of the change. • Coordinating & guiding internal APOC resources through this process – including district managers, point of care solution specialists, enterprise accounts medical science liaisons and implementation project managers. • Synthesize customer viewpoints, interactions and opportunities in CRM (Salesforce) to coordinate broader team level activities.

Role Description The telephone interviewer conducts activities associated with the collection of data from caregivers receiving various services, such as MST. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. - Bilingual skills (Spanish/English) required - Maintenance of assigned client call files including enrollment data, primary caregiver contact information and best time to call - Conduct surveys in accordance with preferred interviewing practices - Completion of surveys on-line or manual entry of data after the measure is administered - Provider relations and customer service to caregivers, providers, MST Institute representatives, DCF and CSSD representatives, and any other key stakeholders regarding data collection or administration of surveys - Generate reports as required - Staff the toll-free TAM dedicated phone line - Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures - Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds - Performs other tasks/responsibilities as required to support the business operations Qualifications - Associate’s Degree required - 1 year customer service/administrative work experience required - Attends annual Conflict of Interest training Requirements - Part-time position

Role Description As an Executive Producer, you are a senior production leader with deep conference experience and B2B experiential expertise. You are accountable for the successful delivery, financial health, and team leadership across complex programs and tech clients. You bring rigor to process, confidence to client relationships, and calm leadership to fast-moving environments. - Own the successful delivery of multiple complex B2B experiential programs (conferences) from pre-production through reconciliation. - Maintain a high-level understanding of all active projects, proactively identifying risks, gaps, and opportunities. - Ensure programs are appropriately staffed and resourced based on scope, complexity, and timing. - Step in as needed to support execution, decision-making, or issue resolution during critical moments. Client Partnership - Serve as a senior, trusted production partner to clients, ensuring clarity around scope, roles, timelines, budgets, and decision-making. - Participate in the development of integrated solutions that leverage agency capabilities and deliver mutual value. - Guide the development and presentation of incremental proposals, scopes of work, staffing plans, and schedules. - Ensure all project changes are clearly communicated, approved, and documented. - Uphold consistency across programs while tailoring approaches to client needs. Team Leadership & Development - Lead and support production teams with a clear point of view, fostering accountability, growth, and collaboration. - Act as a visible champion for your teams, ensuring they feel supported, heard, and set up for success. - Coach and mentor producers and coordinators, reinforcing best practices in execution, communication, and financial management. - Partner closely with Resource Management to ensure smooth team integration and sustainable workloads. - Create learning opportunities for both staff and freelance team members, particularly around budgeting, reconciliation, and agency tools. Creative & Production Excellence - Partner with Creative and Account leadership to ensure production is embedded early and effectively in the creative process. - Participate in creative brief development and ensure feasibility, integrity, and executional excellence. - Protect the integrity of the creative vision across all deliverables while balancing scope, budget, and timeline. - Continually seek innovative production solutions, methodologies, and partners. Financial & Budget Management - Own the fiscal health of programs and accounts, including forecasting, budget tracking, and reconciliation. - Actively participate in finance meetings and forecasting conversations. - Oversee third-party costs, vendor agreements, and freelance engagements. - Build and maintain strong vendor and supplier relationships. - Review and approve reconciliations, ensuring accuracy and accountability against approved budgets. Qualifications - 8–10+ years of experiential marketing or client services experience, with at least 5 years leading complex B2B experiential programs (specifically in the tech industry). - Proven experience owning budgets, forecasts, and financial outcomes across multiple programs. - Strong people leadership skills with experience managing, mentoring, and developing teams. - Exceptional organizational, communication, and problem-solving abilities. - Confidence operating with senior clients and internal stakeholders. - Bachelor’s degree or equivalent experience. - Familiarity with Microsoft Teams, SharePoint, Procim, or similar tools is a plus. Benefits - Diversity, equity, and inclusion initiatives. - Equal opportunity employer.

• Lead day-to-day management and implementation of advertising strategies within client digital direct marketing fundraising programs, including search engine marketing, display ads, social media advertising, and retargeting • Develop paid advertising campaigns that align with clients’ goals, monitoring campaign performance to ensure optimization and top performance results • Develop and nurture relationships with clients, including regular communication of via email, meetings, presentations, and written reports • Coordinate creative services including writing/editing effective copy, providing guidance to graphic designers, and supervising production of advertising creative, and other creative associated with an advertising campaign • Create and review client budgets and reconcile with Accounting team • Evaluate digital advertising performance—reviewing reports and producing analysis that translates metrics into clear client-facing recommendations • Develop up-sell/cross-sell strategies • Demonstrate working knowledge of each area of agency’s resources • Develop agency’s public presence by attending events, publishing white papers, speaking at workshops, and getting to know leadership at major agencies and organizations • Research new advertising venues, staying attuned to online advertising technology, trends, and techniques that can be applied to nonprofit development • Participate in new business proposals and presentations