Role Description The Reimbursement Business Analyst is responsible for providing analytical, project management, and operational support to the Reimbursement & Chargemaster Departments. The role supports Medicaid supplemental and state directed payment programs, cost reporting activities, and broader reimbursement initiatives through: - Financial analysis - Compliance tracking - Cross-functional coordination This position develops and maintains reporting tools, monitors key reimbursement metrics, assists with audit preparation and regulatory documentation, and supports budgeting and contractual analysis. The Reimbursement Business Analyst also: - Evaluates workflows - Identifies opportunities for process improvement - Serves as a liaison between Reimbursement, Managed Care, Revenue Cycle, Accounting, IT, and operational departments to support accurate reporting, regulatory compliance, and reimbursement optimization Qualifications - Bachelor's degree - Bachelor’s degree or 3-5 years’ experience in lieu of education - Area of study or major: Finance, Business Analytics, Business Administration or a Revenue Cycle related field - Preferred educational qualifications: Master’s Degree Requirements - 3-5 years of job-related experience Benefits - N/A

• Gather, analyze, and document business requirements for healthcare claims processing enhancements. • Work closely with developers to translate business needs into technical solutions. • Analyze existing system functionality and assess the impact of requested changes. • Document business processes, workflows, use cases, and functional specifications. • Facilitate discussions with technical teams, business stakeholders, and project leadership. • Build strong relationships across cross-functional teams. • Clearly communicate project status, risks, issues, and recommendations. • Support planning activities for system enhancements and future modernization initiatives. • Support testing efforts, including requirements validation and defect analysis. • Assist with system integration planning and implementation activities. • Validate delivered functionality meets documented business requirements. • Participate in solution reviews and continuous process improvement initiatives. • Develop and maintain business analysis documentation throughout the project lifecycle. • Identify opportunities to improve business processes and operational efficiency. • Ensure documentation remains current and aligned with evolving business needs.

• Own analysis and reporting for marketplace performance (Amazon, Walmart, TEMU). • Identify opportunities to grow sales, increase visibility, and optimize product assortment. • Support pricing, promotions, advertising strategies, and inventory planning in marketplace channels. • Build and maintain dashboards and KPI reports for key metrics such as sales, traffic, conversions, ad spend ROI, buy box %, and customer behavior. • Analyze marketplace trends and competitive performance to inform strategic decisions. • Use SQL, Excel/Sheets, Python/R or BI tools (Tableau, Power BI) to deliver actionable insights. • Implement A/B tests to optimize product content, pricing, and promotions. • Ensure product listings are fully optimized with high-quality content, keywords, and compliance with marketplace policies. • Analyze advertising performance (Amazon PPC, Walmart Ads, TEMU promotions). • Recommend bid strategies, keyword targets and budget allocation to maximize ROI. • Partner with Finance to forecast marketplace revenue and profitability. • Coordinate with Supply Chain to manage inventory levels, replenishment, and FBA/WFS processes. • Liaise with Customer Service to address marketplace-specific issues and feedback.

• Collaborate with business stakeholders to elicit, analyze, and document requirements using interviews, workshops, process flows, and other techniques. • Translate business needs into detailed user stories, functional requirements, and acceptance criteria. • Validate requirements with stakeholders to ensure accuracy, clarity, and alignment with business goals. • Manage requirements traceability throughout the project lifecycle. • Independently evaluate competing business requirements and determine appropriate requirement prioritization recommendations based on business value, risk, and operational impact. • Assess current business processes, workflows, and systems to identify inefficiencies and areas for improvement. • Develop process models, gap analyses, and “as-is” vs. “to-be” documentation. • Evaluate alternative business and technology solutions and develop recommendations regarding process design, implementation approaches, operational efficiencies, and business outcomes. • Conduct business impact assessments and risk analyses to support organizational decision-making. • Recommend solutions that enhance efficiency, reduce costs, and improve user experience. • Serve as a liaison between business units, product owners, and technical teams to ensure shared understanding of requirements and priorities. • Facilitate workshops, focus groups, and cross-functional discussions. • Provide clear, concise documentation including business requirements, functional specs, process diagrams, and user guides. • Support testing efforts by clarifying requirements, reviewing test cases, and validating test results. • Partner with Project Managers and Product Owners to prioritize requirements and manage scope. • Support UAT (User Acceptance Testing) by coordinating with business stakeholders and validating deliverables. • Stay current with industry trends, business analysis practices, and relevant technologies.