• Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness • Meet team goals and standards outlined metrics • Significantly impact longitudinal patient engagement in RPM program(s) • Provide preventive health and disease management education and coaching • Perform monthly wellness calls with assigned patients • Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team • Manage patient messaging and alerts • Direct patients to treating physician for routine questions • Meet patient engagement program goals • Follow appropriate escalation pathways for any urgent care needs

• To provide world class customer service and service delivery to our clients and patients through processing referrals in the delivery of medical goods and services. • Reaches out to patients in relation to new or already processing referrals confirming patient demographic information, providing updates on the referral, and/or confirming delivery of said goods or service. • Communicates with vendor partners, claims adjusters and nurse case managers providing updates on new referrals as well as referrals already in process. • Procures vendor partners for each referral as it relates to the goods or services requested. • Responsible for making or taking phone calls on existing referrals, new referrals, or other team members referrals. • Provides quotes back to clients for approval or follow up on quotes already sent to obtain written approval for requested referrals ensuring that each referral is deemed medically necessary and approved by the claim’s adjuster. • Confirms all required and relevant billing information exists in each referral as it relates to the workflow and billing processes in place and moves those referrals to be billed each day. • Processes referrals per state regulations and workers compensation guidelines.

Role Description Identifies, collects, and maintains timely, accurate and complete information about cancer diagnosed and/or treated within RRMC. Assists with compliance for an approved Cancer Program as set forth by the American College of Surgeons' Commission on Cancer (ACoS CoC). Additional responsibilities include: - Assistance with the cancer committee meetings and agenda - Tumor board - Cancer registry operations - Data collection - Quality management - Cancer data analysis/submission to the CoC, National Cancer Data Base (NCDB), State of Vermont and other accrediting bodies Analyzes and reports cancer data to ensure quality, and to promote growth and development within the regional cancer programs. Qualifications - Bachelor's Degree - Completion of college level Anatomy and Physiology course Requirements - Prior medical office experience - Tumor Registry experience - Certified Tumor Registrar Required Skills, Knowledge, and Abilities - Medical Terminology - Excellent verbal and written communications skills - Moderate Microsoft Office skills - Presentation skills - Keyboarding/Data Entry Benefits Pay range: $26.57 - $38.71

Role Description We are looking for a VIP Associate for our northeast region to assist our VIP team to help build and maintain our Player Loyalty Retention Operations. In this role, you will focus on helping expedite payments and withdrawals as well as outbound calls to our theScore BET players under the VIP mark. We are looking for someone who has a passion for sales and is hungry to engage more players to our various gaming platforms. - Communicate with VIPs in a professional manner - Answer VIPs questions in a manner that reflects an understanding of the department and property in general - Execute applying bonuses and expediting payments and withdrawals for players and VIP Host team players while adhering to all VIP policies and guidelines, including responsible gaming policies - Develop relationships and offer tailored rewards through regular correspondence - Drive key VIP sales metrics, contributing to customer engagement, and net revenue - Research VIP competitor activity in each market - Communicate different promotions that the sportsbook and casino is offering - Demonstrate empathy and care with VIPs to ensure that their issues are resolved promptly and thoroughly - Collaborate with the Marketing Team to identify who is a VIP player and who needs expedited service when requested - In partnership with the CRM team identify unique and creative ways to establish value for high end players - Complete applicable workflows to meet player satisfaction criteria - Attend and assist with VIP events as needed - Must be available nights, weekends and holidays as needed - Perform other duties as assigned Qualifications - Experience with sports betting, gaming economies, and player behavior strongly requested - Some previous sales experience required - Excellent relationship building skills - Excellent problem-solving abilities - Ability to travel (up to 50% of the time) to attend and assist with running VIP events - Must be at least 21 years of age - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions - Must be able to qualify for licenses and permits required by federal, state and local regulations - Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment - Willingness to travel and work nights and weekends - Passionate about providing top level service Salary Range $55,000 — $55,000 USD Benefits Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.