Role Description The Verification Specialist ensures the accuracy of patient demographic and insurance information to support efficient and compliant physical therapy services. This role involves regular communication with internal teams and patients, verifying insurance benefits, and ensuring HIPAA compliance. The position is key to maintaining smooth administrative operations and supporting high-quality patient care. Qualifications - Experience in insurance verification (healthcare setting preferred, physical therapy experience a plus). - Strong understanding of insurance terminology, benefits, and verification procedures. - Clear, professional communication skills (verbal and written) with strong phone etiquette. - Attention to detail and accuracy in all work. - Effective time management and organizational skills with the ability to prioritize. - Proficiency in computer systems and online insurance portals. - Knowledge and consistent application of HIPAA compliance standards. - Experience with electronic health record (EHR) systems. - Familiarity with medical and insurance-related terminology. - Self-motivated and able to work independently with minimal supervision. Requirements - High school diploma or equivalent required. - 6–12 months of relevant experience required; 1–3 years in healthcare or a front-office setting preferred. - Experience with EMR systems, insurance verification, and medical billing is a plus. - Knowledge of HIPAA and healthcare documentation standards preferred. Benefits - HMO with 1 free dependent upon hire. - Life Insurance. - Night Differential. - 20 PTO credits annually. - VL and SL cash conversion. - Annual Performance-Based Merit Increases and Employee Recognition. - Great Company Culture. - Career Growth and Learning. - A laptop will be provided by the company. - NIGHT SHIFT. - WORK FROM HOME. - Php 33,000 - 36,500 all in.

• partner with a Territory Business Leader (TBL) to successfully launch a new innovative insulin pump and future Sequel products. • deliver unparalleled clinical education and product training for people with diabetes and healthcare providers. • drive product adoption and support persistent use. • formulate territory strategies and initiatives to meet/exceed territory goals. • facilitate product education and training for users of Sequel products. • promote the clinical benefits of automated insulin delivery with Sequel products. • manage all leads and opportunities in customer relations database daily.

• Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness • Meet team goals and standards outlined metrics • Significantly impact longitudinal patient engagement in RPM program(s) • Provide preventive health and disease management education and coaching • Perform monthly wellness calls with assigned patients • Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team • Manage patient messaging and alerts • Direct patients to treating physician for routine questions • Meet patient engagement program goals • Follow appropriate escalation pathways for any urgent care needs

• To provide world class customer service and service delivery to our clients and patients through processing referrals in the delivery of medical goods and services. • Reaches out to patients in relation to new or already processing referrals confirming patient demographic information, providing updates on the referral, and/or confirming delivery of said goods or service. • Communicates with vendor partners, claims adjusters and nurse case managers providing updates on new referrals as well as referrals already in process. • Procures vendor partners for each referral as it relates to the goods or services requested. • Responsible for making or taking phone calls on existing referrals, new referrals, or other team members referrals. • Provides quotes back to clients for approval or follow up on quotes already sent to obtain written approval for requested referrals ensuring that each referral is deemed medically necessary and approved by the claim’s adjuster. • Confirms all required and relevant billing information exists in each referral as it relates to the workflow and billing processes in place and moves those referrals to be billed each day. • Processes referrals per state regulations and workers compensation guidelines.