Position Title:                    Associate, Direct Response Department:                       Development                           Key Relationships:                                             Reports to: Associate Director, Direct Response                                             Direct Reports: None Assignment Type:             Full time  Salary: $ 53,100 USD gross annually Benefits: Please refer to our Americares Careers page to see the benefits summary Location: Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, or WA About Americares:   Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 80 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.  Americares Values:  We create global community, treating people as they want to be treated.    We respond effectively and responsibly, putting plans into practice.    We embed ethics and equity in our work and workplace.    We are better together; partnership is at our core.    We ask and listen, to create sustainable solutions for a healthier tomorrow.    We commit to quality, growing and improving to ensure individuals and communities thrive.  About the position: The Associate, Direct Response will be responsible for project management and administrative support of a complex multi-channel mass market fundraising program. This role helps ensure the program’s success by working with key internal and external stakeholders to keep the program on track by managing behind the scenes functions. Key Outcomes: In the first 90 days, the Associate will: - Learn and live the Americares values.  -Complete all required new hire onboarding trainings.  -Become familiar with and oversee internal and external systems and processes, including project management, financial workflows, and independently managing invoices in ERPx.  -Play a pivotal role in meeting organization by scheduling meetings, notetaking, and sending follow-up summaries with action items. In the first 6 months, the Associate will: -Independently manage the gift acknowledgment program, document processes/workflows -Serve as the team resource for procurement processes and procedures in relation to invoices. In the first year, the Associate will:  -Demonstrate proficient understanding of the Direct Response program and processes.  -Be the project management and budget expert.  -Make recommendations on how to continuously improve workflows.  Duties and Responsibilities: -Help with overall project management of program, including maintaining a cross-channel integrated calendar and coordinating campaign production schedules and tasks/deadlines in project management tool. -Oversee weekly acknowledgement sends, including preparing data and coordinating with the mail house vendor; conduct regular reviews and/or updates of copy, art, and processes. -Track, audit, and process expenses/invoices for team budget, making sure they are paid per the vendor’s requirements. -Own relevant internal and external meetings, including scheduling and attending meetings, taking notes, summarizing the meeting in a follow-up message with action items. -Gather program updates and content from internal colleagues to share with external vendors in a timely and organized fashion. -Review materials with a keen eye for detail – including but not limited to verifying production specs, proofreading copy for accuracy, checking photo releases and testing digital pieces for accuracy/functionality. -Actively model and contribute to Americares values, work culture and mission.  -Engage in and contribute to team spaces with openness, global competencies, and a growth mindset.  -Other duties and responsibilities as assigned.  These competencies are required for the role: • 1-3 years of experience in an administrative support position within a non-profit organization. • Advanced organizational skills as evidenced by clear filing systems of relevant work documents, creation of schedules and project status reports, meeting deadlines and managing many competing priorities. • Demonstrated project management skills with the ability to manage multiple projects involving various stakeholders from beginning to end. • A demonstrated ability to learn new skills and industry best practices. • Exceptional written and oral communication skills. • Analytical thinker and problem solver. US work authorization is required for this role. These competencies would be great to have, but are not required: -Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Puerto Rico, Colombia, etc.), in addition to English.  -Experience in direct response marketing. -Demonstrated experience using Asana or another project management tool. Additionally, our core competencies as an organization are: Ownership and results Communication  Problem solving Equity and inclusion Teamwork and conflict resolution Leadership Prioritization If you move forward at each stage in the process, the following steps are included in this role’s recruitment:  -Resume and written application questions  -Interview with People and Talent (videocall)  -Interview with direct supervisor for the role (videocall)  -Panel interview with the Direct Response team (videocall)  -Reference check  -Offer!  -Background check and onboarding  Americares complies with the EEOC: https://www.eeoc.gov/laws Americares is currently authorized to support remote work employees in the following locations: CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA. Please note that we do not provide relocation assistance at this time. #LI-REMOTE Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process. If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.

This role involves testing and auditing health care claims and configurations to ensure accurate provider reimbursement and benefit plan requirements. Responsible for the accurate and timely testing of configuration required for provider reimbursement, adjudication rules, and benefit plan requirements in Facets. Interpret requests and develop test plans, strategies, solutions, and file creation for efficient claim adjudication. Coordinate and deliver testing results to external provider groups for project implementations. Maintain detailed documentation related to work assignments to support audit processes, including test plans, test case scenarios, and detailed test scripts. Develop and execute queries to support testing of configuration, adjudication rules, and benefit plan designs; identify, track, and communicate configuration defects. Create claim reports related to work assignments for validation within Operations Claims. Collaborate with internal partners to understand configuration requirements for validating benefit plan designs. Investigate and resolve claim review inquiries from internal customers in a timely manner. Prepare detailed analyses and reports for internal customers when necessary; participate in root cause analysis meetings. Recommend and implement process improvements; support the development, improvement, and automation of testing and QC processes. Contribute to enhancing healthcare delivery and being the difference for the customer.

As a Benefits Technology Administration Manager at OneDigital, you will be expected to lead a Benefits Technology team. This role has direct responsibilities for leading people, analysis, design and project management of new operational initiatives. Maintain a deep understanding of the product and be an effective stakeholder Serve as point of escalation for escalation issues Own forecasting and prioritization for benefit technology amongst your team Collaborate with engineering and product development teams Monitor workloads and workflows to ensure service deliverables are met Responsibility for staffing and performance management Conduct staff training, development and mentoring to bring about growth of knowledge and performance outcomes Analyze performance outcomes Design and manage detailed project plans and communicate results at agreed upon intervals Build relationships with internal departments to facilitate successful solutions Participate in industry and other professional networks to ensure awareness of industry standards, trends and best practices to strengthen organizational and technical knowledge Meet or exceed department goals as defined Complete other duties and projects as assigned

Responsible for independently reviewing and validating Retail and Correspondent residential mortgage loan underwriting decisions for adherence to Mortgage product guidelines. Telecommute option available. This role offers flexibility to work remotely, with occasional on-site collaboration as needed. Perform detailed re-underwriting analysis on Truist Mortgage loan products including calculating all income types (e.g. wage earner, retirement, self-employed, etc.) Calculate complex financial analysis as needed Analyze real estate appraisals to determine if collateral is acceptable Analyze title report and lien information Review hazard and flood insurance for adequate coverage Review all financial statements and additional documentation to determine accuracy and compliance with portfolio and investor, FHA, VA, and USDA guidelines Ensure that all loan files are documented to guidelines for marketability to Fannie Mae, Freddie Mac, including FHA, VA, and USDA to ensure insurability Evaluate an appraisal report in adherence to Fannie Mae, Freddie Mac, FHA, VA, and USDA guidelines Determine credit worthiness of a borrower, including reading a credit report and identifying fraud red flags Review the rationale of the loan approval and the quantitative and qualitative factors used to justify the approval Clearly document detailed findings of review performed in an understandable, concise, and consistent manner Develop and maintain a strong understanding of all Mortgage products including GSE, FHA, VA, USDA, and portfolio products Ensure proper safeguarding of confidential and proprietary information under the Company's Information Security Policy Identify all red flags to ensure they are addressed accordingly and escalate files for fraud review Assist with the development and updating of departmental procedures Participate in training relating to the job and any other training programs as required