• Ability to perform all aspects of substation services (repair, processing & testing) and demonstrate an exceptional understanding of transformers, construction operation and the associated controls • Have the ability to perform in shop and field transformer testing for Power Factor, Excitation and resistance readings per NETA/ANSI Standards and maintain operational mechanical systems including pump operations, valve operations and oil processing units • Troubleshoot and test transformers using various methods and testing equipment including partial installation of transformer components • Conduct acceptance testing and preventative maintenance in accordance with the published testing procedures • Operate specialized test equipment including but not limited to: Power Factor Tester (DOBLE), Megohmmeters, AC/DC volt-ohm-millimeters, various kinds of hand-held power and nonpower tools, etc. • Must be willing and able to travel on overnight, multi-day, out of town jobs and able to work regular overtime including nights, weekends and some holidays

• Ability to perform all aspects of substation services (repair, processing & testing) and demonstrate an exceptional understanding of transformers, construction operation and the associated controls. • Have the ability to perform in shop and field transformer testing for Power Factor, Excitation and resistance readings per NETA/ANSI Standards and maintain operational mechanical systems including pump operations, valve operations and oil processing units. • Troubleshoot and test transformers using various methods and testing equipment including partial installation of transformer components. • Conduct acceptance testing and preventative maintenance in accordance with the published testing procedures. • Operate specialized test equipment including but not limited to: Power Factor Tester (DOBLE), Megohmmeters, AC/DC volt-ohm-millimeters, various kinds of hand-held power and nonpower tools, etc. • Must be willing and able to travel on overnight, multi-day, out of town jobs and able to work regular overtime including nights, weekends and some holidays.

• Leads, trains, and motivates the Epic Radiant, Cupid, Lumens, Ambulatory Orders Maintenance Analyst team • Manages projects, prioritization, providing regular feedback for individual development, and training • Communicates and mitigates issues and risks, measuring, and ensuring high quality service • Assesses and makes improvements to the system and processes to improve efficiency • Supports Manager and Team in developing effective workflows • Ensures that new staff are on-boarded in a methodical measured manner that prepares them for success • Serves as an escalation point for complex issues, collaborating with the Help Desk and Product teams • Partners with Epic application teams, pharmacy stakeholders, and IT leadership to ensure seamless integration and communication • Develops and evolves resource allocation strategies to ensure appropriate staffing for ongoing and future projects

• Perform all aspects of the payor enrollment processes for providers under the OCHIN Collaborative or contracted third parties • Manage credentialing applications, verify credentials, and maintain provider files internally and externally with payor plans • Timely processing of initial credentialing and recredentialing applications in accordance with regulatory requirements (NCQA, HRSA/FTCA, Joint Commission, AAAHC, CMS, or other regulatory standards) • Review and analyze credentialing applications and supporting documents for accuracy and completeness • Validate and verify provider credentials (licensure, DEA, specialty board, certificates, professional liability, and other required documents) through the appropriate verification sources • Identify discrepancies in information, conducting research and follow-up, and escalate unresolved issues • Complete payor provider enrollment process, performing revalidations, maintaining CAQH profiles, NPPES registrations, provider data with payers and managing plan enrollment status in credentialing system • Other duties as assigned