Carilion Clinic

• Perform professional, basic accounting services for corporate holding company and/or 20+ diverse subsidiaries in a healthcare setting • Adhere to internal controls to ensure the integrity of Carilion’s financial statements • Perform monthly reconciliations and other responsibilities • Collect information from multiple sources in a timely manner to meet deadlines • Maintain confidentiality of proprietary financial information and patient-sensitive data • Prepare, record, and verify daily financial transactions; ensure accuracy in the general ledger • Create sponsor invoices, record sponsor payments, personnel effort, and other research expenditures • Monitor accuracy and frequency of sponsor payments against contract terms • Coordinate with sponsors when necessary to ensure timely payment collections • Initiate journal entries for intercompany and intracompany allocations, and other adjustments as needed • Reconcile accounts on a monthly basis, maintaining appropriate schedules as supporting documentation • Research and correct account imbalances • Ensure compliance with federal regulations, institutional policies, and sponsor contractual requirements • Maintain current knowledge of accounting literature • Perform other related duties as required

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. • Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. • May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. • Serves as a liaison between TSG groups, clients and vendors. • Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. • Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. • Manages assigned projects and meets deadlines. • Conducts highly complex work unsupervised and with extensive latitude for independent judgement. • Adheres to departmental policies and procedures. • Plans and conducts requirements gathering for Epic projects and requests. • Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. • Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. • Facilitates a positive and collaborative work environment. • Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.

Title: Epic Application Analyst III - IP Quality Analyst Location: 451 Kimball Ave NE - Roanoke, VA Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia Job Description: Employment Status: Full time Shift: Any Day, Any Shift (United States of America) How You’ll Help Transform Healthcare: An onsite schedule is preferred. However, candidates residing in the following states may be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors. Strong Clin Doc/Orders skills, demonstrated experience with eCQM measures and how they are used/updated annually and reported out. Experience validating numerator/denominator logic. Experience supporting Medisolv requested. - Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed) - Manages assigned projects and meets deadlines. - Conducts highly complex work unsupervised and with extensive latitude for independent judgement. - Adheres to departmental policies and procedures. - Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed) - Coordinates, plans, and conducts analysis of client business needs. - Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. - Serve as a liaison between Epic modules. - Serve as a professional and technical mentor to teammates. - Recognized as a subject matter expert and advanced individual contributor. - Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. - Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate. What We Require: Education: Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree. Experience: Minimum of 4 years of related experience. Licensure, certification, and/or registration: Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s). Other Minimum Qualifications: Must be a self-initiated team player able to work under little supervision, with strong organizational, problem-solving, and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be flexible and capable of prioritizing multiple tasks and meeting deadlines. Effective communication skills (oral, written, and presentation). Must demonstrate dependability, accountability, adherence to documentation and departmental processes, appropriate escalation, awareness of clinical and compliance impacts, adaptability, continuous learning, and respect for confidential information. Must be able to work in a matrixed environment and understand bimodal work principles. Primary work schedule is Monday–Friday during standard business hours; role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel. Recruiter: MARK MISKOVIC Recruiter Email: mamiskovic@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: - Comprehensive Medical, Dental, & Vision Benefits - Employer Funded Pension Plan, vested after five years (Voluntary 403B) - Paid Time Off (accrued from day one) - Onsite fitness studios and discounts to our Carilion Wellness centers - Access to our health and wellness app, Virgin Pulse - Discounts on childcare - Continued education and training

Role Description The Referral Coordinator is accountable for performing core job responsibilities related to referrals, such as: - Scheduling - Referral authorization - Medical record maintenance Accountable for accurate and efficient coordination of care related to: - Screening - Diagnostic or therapeutic testing - Consultative and therapeutic referral scheduling Performs additional functions related to front office operations to meet specific needs of the team, practice, or department. Serves as a resource person for: - Patients - Physicians - Office staff - Various facilities - Service lines - Outside agencies Ensures all referral requests are scheduled timely and in accordance with established procedures, including: - Scheduling of patient visits - Testing - Procedures - Surgeries - Maintains thorough knowledge of clinical information system(s) for patient scheduling, registration, and reporting functions. - Ensures all insurance, demographic, and eligibility information is obtained and entered into the appropriate system(s) accurately. - Provides the highest level of customer service to patients, visitors, clinical staff, and fellow employees. - Adheres to customer service policies and standards as set forth by management at all times. - Verifies referral and authorization requirements are met according to insurance and policy standards. - Completes referral process within required timeframe. - Provides support to other members of the team, practice, or department as it relates to: - Administrative work - Data collection and entry - Medical record review and management - Report completion - Participates in special department projects as assigned by the Site Manager/Director. - Provides patients and visitors with directions to other facilities and offices as needed. - Communicates with management, clinical staff, and other internal and external customers. - Maintains effective written and oral communications with a diverse population. - Handles difficult situations with tact and diplomacy. This position involves direct interactions and contact with: - Patients - Visitors - Hospital staff - Vendors - Providers - The general public Criteria for Position Availability: - Job responsibilities are 100% related to referrals and authorizations. - Part of the centralized referral organization structure. Performance Expectations: - Score of at least 90% on 2 consecutive referral audits. - Completion of basic and advanced referral coordinator Epic classes. - Attend required referral coordinator meetings as directed by supervisor. - Engagement in referral coordinator Teams platform to include: - Pose questions - Check messages - Participate in discussion - Provide recommendations - Complete assignments - Participates in ongoing referral-related education and training. - Serves as a resource to assist with referral-related questions and guidance. Qualifications - Associate degree or equivalent combination of education or equivalent 4 years of experience required. - Experience in Healthcare practice setting preferred. - Virginia MLTSS (UAI) Certification required to complete orientation and must be maintained throughout employment. - Advanced computer skills with knowledge of a variety of software programs, including Microsoft Word, Excel, Access, word processing, spreadsheets, and presentation or database software. - Excellent communications and organizational skills required. Requirements - This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. - The incumbents may be requested to perform job-related tasks other than those stated in this description. Benefits - Comprehensive Medical, Dental, & Vision Benefits - Employer Funded Pension Plan, vested after five years (Voluntary 403B) - Paid Time Off (accrued from day one) - Onsite fitness studios and discounts to our Carilion Wellness centers - Access to our health and wellness app, Virgin Pulse - Discounts on childcare - Continued education and training

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems • Will also be involved in providing Epic application support, troubleshooting, training and reporting activities • May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications • Serves as a liaison between TSG groups, clients and vendors • Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits • Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients • Manages assigned projects and meets deadlines • Conducts highly complex work unsupervised and with extensive latitude for independent judgement • Adheres to departmental policies and procedures • Plans and conducts requirements gathering for Epic projects and requests • Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality • Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies • Serve as a liaison between Epic modules • Serve as a professional and technical mentor to teammates • Recognized as a subject matter expert and advanced individual contributor • Serve as advocate for department initiatives and processes • Facilitates a positive and collaborative work environment • Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate

Employment Status: Full timeShift: Day (United States of America)Facility: Remote - VARequisition Number: R159290 Internship- Health Analytics Research (Open) How You’ll Help Transform Healthcare: The Intern supports departmental operations within an assigned department while gaining hands-on, practical experience in the healthcare field. Interns work under the supervision of a department leader or designee and contribute to daily operations, projects such as research or strategic initiatives as well as other duties as assigned. Student Internship opportunity with our Health Analytics Research team. Summer position. Pre-Med interest a plus due to this summer's project. GPT experience a plus. Remote Internship opportunity. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia. - Work under the supervision of a department leader or designee to complete assigned duties. - Assist with operational, administrative or professional tasks aligned with department needs and the intern’s academic program. - Observe, document, and communicate work progress, findings, or issues to the supervising leader or team. - Interact and communicate effectively with individuals at all levels of the organization using appropriate communication methods. - Participate in staff meetings, project meetings, and interdisciplinary discussions as requested. - Proactively seek out learning opportunities, manage time effectively, and appropriately prioritize assignments. - Follow all organizational policies, procedures, ethical standards, and confidentiality requirements. What We Require: Education: Two years of high school required. Some internships may require a bachelor's degree; or enrolled in and nearing completion of an undergraduate degree or terminal degree in a field relevant to the internship Licensure, certification, and/or registration: Clinical interns may be required to be enrolled in an accredited professional program (e.g., pharmacy, nursing, allied health) and meet regulatory or licensure-related requirements. Other Minimum Qualifications: Ability to work efficiently, manage time wisely, and follow policies and procedures with minimal supervision. Strong communication, organizational, and interpersonal skills. Ability to work collaboratively in a team-oriented environment. Demonstrated initiative, professionalism, and willingness to learn. Ability to maintain confidentiality and handle sensitive information appropriately. Must be at least 16 years of age. Assignments that use chemicals or power tools require intern to be at least 18 years of age. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Recruiter: Chris FitzgeraldRecruiter Email: cdfitzgerald@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: - Comprehensive Medical, Dental, & Vision Benefits - Employer Funded Pension Plan, vested after five years (Voluntary 403B) - Paid Time Off (accrued from day one) - Onsite fitness studios and discounts to our Carilion Wellness centers - Access to our health and wellness app, Virgin Pulse - Discounts on childcare - Continued education and training

Employment Status: Full timeShift: Day (United States of America)Facility: 451 Kimball Ave NE - RoanokeRequisition Number: R154321 Data Analyst I (Open) How You’ll Help Transform Healthcare: Applies technical, analytical, and problem-solving skills in support of Carilion Clinics data warehouse and reporting initiatives. Works closely with the Business Analyst to understand information needed by business workflows to provide actionable information to make better business decisions. Works with IT resources to assist in data governance and data quality programs. Frequently interacts with other TSG departments and internal/external customers on data requests and documents requirements for technical implementation. Utilizes analytical methods to review data in the data warehouse for integrity and adherence to established governance principles. Work environment includes hospital areas, TSG Datacenters, data closets and office settings. Must be conscience of all operational and safety procedures. Rotating shifts, including on-call support, working weekends and/or irregular long hours as well as occasional overnight travel. Onsite is preferred, hybrid or remote work option is available. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia. - Manage multiple, variable tasks and data review processes to support business request for data from the data warehouse with minimal supervision from supervisor and/or manager. - Analyzes and advises management of workflow issues and data integrity problems and offers recommendations on resolution. - Loads the data dictionary and business glossary with agreed upon terms, metadata, definitions, descriptions, and related values. - Develops reference materials (application data relationship, BI data models, etc.) for supported data processing technologies to be used for both online and in-person training of other technical staff with minimal supervision from supervisor and/or manager. - Manages assigned projects and meets deadlines with moderate supervision from supervisor and/or manager. - Assists Business Analysts with the development of training programs and materials to train end-users and mentor and develop team members. - Interfaces with clients, vendors, and other teams on multi-faceted projects involving data intelligence. What We Require: MINIMUM QUALIFICATIONS REQUIRED: Bachelor’s degree in computer science, information systems, health care systems or equivalent work experience. Minimum four years’ experience in working with enterprise data sources and BI tools in a financial or healthcare environment. Dimensional databases, cubes and columnar data structures experience preferred. Valid Virginia drivers' license and dependable transportation. A minimum of one of the following certifications are required: Certified Business Analysis Professional (CBAP) Certified Business Intelligence Professional (CBIP) Certified Data Management Professional (CDMP) Data Governance and Stewardship Professional (DGSP) Good organizational skills, analytical, dependable, detail oriented, interpersonal skills, and understanding of the English language (both written and oral). Must have thorough understanding of the 7-layer OSI model. Data profiling and data quality analysis experience preferred. Experience translating business needs into data architecture specifications. Experience supporting application users. Experience with Business Objects, Oracle. or Cognos tools a plus. Familiarity with IBM InfoSphere and IBM data models a plus. Must have excellent problem-solving skills and be customer service oriented. ***Note: This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Recruiter: MARK MISKOVICRecruiter Email: mamiskovic@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: - Comprehensive Medical, Dental, & Vision Benefits - Employer Funded Pension Plan, vested after five years (Voluntary 403B) - Paid Time Off (accrued from day one) - Onsite fitness studios and discounts to our Carilion Wellness centers - Access to our health and wellness app, Virgin Pulse - Discounts on childcare - Continued education and training

• Responsible for performing Epic application system analysis and design • Involved in providing Epic application support, troubleshooting, training and reporting activities • Conducts advanced analysis of Epic application design • Mentors teammates in resolution of issues • Manages assigned projects and meets deadlines • Conducts highly complex work unsupervised • Plans and conducts requirements gathering for Epic projects • Coordinates, plans and conducts detailed design sessions • Develops reference materials for supported applications and related technologies • Serves as a liaison between Epic modules and as a professional and technical mentor to teammates

Employment Status: Full timeShift: Day (United States of America)Facility: Remote - VARequisition Number: R159298 Epic Application Analyst II-InPatient (Open) How You’ll Help Transform Healthcare: Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors. An onsite schedule is preferred. However, candidates residing in the following states may be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia - Conducts beginner to immediate analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Assists with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimal to moderate supervision. - With minimal to moderate guidance, manages assigned projects and meets deadlines. - Adheres to departmental policies and procedures. - Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality with minimal to moderate supervision. - Coordinates, plans, and conducts analysis of client business needs with minimal to moderate supervision. - Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. - Develop in-depth application knowledge and experience in specific Epic module(s) and how it integrates with the various Epic modules at Carilion. - Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. - Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate. What We Require: Education: High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required. Experience: Minimum of five years of related experience. Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies a plus. Other Minimum Qualifications: Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Ability to collaborate with others, including clients and vendors. Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage. Occasional travel required. Recruiter: MARK MISKOVICRecruiter Email: mamiskovic@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: - Comprehensive Medical, Dental, & Vision Benefits - Employer Funded Pension Plan, vested after five years (Voluntary 403B) - Paid Time Off (accrued from day one) - Onsite fitness studios and discounts to our Carilion Wellness centers - Access to our health and wellness app, Virgin Pulse - Discounts on childcare - Continued education and training

• The Medical Auditor conducts chart audits by reviewing documentation in the patient’s record, including orders, medications, supplies, and procedures performed, and ensures all applicable charges are accurate and appropriately supported. • Makes adjustments to the patient’s account, adding or removing charges as supported by documentation. • Provides education to individuals and groups to improve charging accuracy and documentation practices. • Performs chart audits in a timely, accurate, and thorough manner. • Reviews patient documentation, identifies charging discrepancies, and makes appropriate account adjustments. • Records charging weaknesses and communicates deficiencies and trends to departmental leadership. • Contacts staff to obtain missing or additional documentation required to support billed charges. • Submits analysis of audit results and provides recommendations to management. • Conducts inservices and education sessions to improve staff understanding of charge accuracy and required documentation. • Attends professional development seminars and inservices to remain current in clinical procedures and medical documentation standards. • Keeps updated on allowable procedures and billing requirements in accordance with Carilion Clinic policies. • Reports potential billing or documentation compliance concerns to appropriate leadership.