Enriching Quality of Life.
Care Advocate
Location
Kansas
Posted
8 hours ago
Salary
$80K - $100K / year
Seniority
Senior
Job Description
Care Advocate
Aria Care Partners
• Educate prospects on the innovative ways to capture additional insurance coverages for dental, eye care, and auditory that may be little or no cost to the subscriber. • Create a regular cadence of calls to connect and keep in contact with prospects and others influencing their healthcare decisions. • Utilize best practices in sales and education guidelines to help maximize the conversion of prospects to the appropriate policies. • Collaborate with Partners and Clinical Coordinators to address service issues from calls/customers to ensure the quality levels are maintained. • Updates current database as needed to ensure resident and facility account information is up to date. • Maintains and enhances product and technical knowledge in the industry. • Sell Medicare supplemental policies such as Vision, Dental, Audiology and Podiatry. • Meet or exceed monthly sales targets. • Performs other job-related duties and responsibilities as assigned.
Job Requirements
- Must possess a state-issued Health insurance license.
- Associate or bachelor’s degree preferred, or equivalent work experience.
- Experience in selling supplemental policies is preferred i.e. Vision, Dental, Audiology, Podiatry.
- Experience in the healthcare industry with supplemental insurance policies is preferred.
- Experience making outbound calls successfully engaging with prospects.
- Verbal and written fluency in English is required.
- Fluency in secondary languages such as Spanish or Mandarin is a plus.
- Planning/organizing — Prioritize and plan work activities to use time efficiently.
- Quality control/Attention to detail — Demonstrate accuracy and thoroughness; monitor own work to ensure quality and apply feedback to improve performance.
- Proficient with Microsoft Word and Excel – Able to use basic functionality in Excel, Word, Outlook and other company-based technology platforms.
- Adaptability — Adapt to changes in the work environment, manage competing demands and deal with frequent change, delays or unexpected events.
- Dependability — Consistently at work and on time, follow instructions, respond to management direction and solicit feedback to improve performance.
- Problem solving — A passionate pursuit of identifying prospect or client concerns and seeking resolution.
- Customer service — Quickly manage and diffuse difficult client/customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance and meet commitments.
- Able to work in a team environment.
Benefits
- A competitive salary complemented by uncapped commission, offering boundless earning potential!
- Comprehensive paid training to kickstart your success.
- Activity based onboarding bonuses for new hires!
- Clear pathways for career advancement, allowing you to shape your professional future.
- Flex scheduling available, ensuring a well-balanced life.
- We offer a comprehensive benefit package for you and your family, including: PTO and Paid Holidays for FT Employees, 401k Retirement Plan with Company Match, Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.
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