JOB TITLE: Strategic Bids & Contracts Manager DEPARTMENT: Supply Chain REPORTS TO: Strategic Bids & Contracts Team Manager FLSA STATUS: Exempt JOB TYPE: Full Time LOCATION: Remote (USA ONLY) COMPENSATION: $57K - $65K CONFLICT OF INTEREST POLICY At Meteor, integrity and transparency are paramount in all our operations and interactions. To avoid any potential conflicts of interest and maintain the trust of our public customers, we regret that we cannot consider applications from individuals who are currently employed by organizations that are customers of Meteor, where they hold positions that could influence the purchasing decisions regarding our products or services. This policy ensures fairness and impartiality in our hiring process and customer interactions. If you fall under this category, we appreciate your understanding and encourage your continued support as a valued customer. TRAVEL NOTE All Meteor new hires are expected to attend an in-person cultural orientation, which typically takes place 3 to 6 weeks after their start date and requires travel to our home office in Gainesville, FL. This approximately one-week experience is focused on company culture, values, and connection across teams and is separate from role-specific job training. Employees may also be asked to travel for annual company meetings or other business events. All required business travel expenses are covered by Meteor in accordance with our travel and expense policy. SUMMARY OF POSITION The Strategic Bids & Contracts Manager (SBCM) is responsible for compiling the company's response to solicited bids for educational furnishings and consulting services, and taking ownership of the bid process from beginning to end. This role requires compiling information from necessary internal and external parties to develop one cohesive and thorough bid response. The SBCM reviews, tracks, analyzes and reports all bid and contract events throughout the lifecycle of each contract and communicates this information to necessary team members. In addition, as time allows, this role will assist with maintenance of Meteor’s contracts as well as execution of various requests from our Sales team including insurance modifications, performance bonds, and vendor registrations. YOUR DAY TO DAY @ METEOR - You’ll review bid solicitations and RFPs and analyze requirements to create compliance matrices. - You’ll coordinate with cross-functional teams such as Sales, Marketing, Finance, and our Studios to acquire necessary information from internal and external parties. - You’ll prepare and organize responses including elements such as cover letter, table of contents, forms, narrative response, quote/pricing/discounting, design, product information/spec sheets, insurance certificates, bonding, etc. - When necessary, you’ll package bids and mail to arrive prior to due date. - You’ll maintain department content resources including our SharePoint content repository. - You’ll maintain our contracts calendar & database to ensure timely contract renewals. - You’ll execute ad-hoc requests such as contract modifications, insurance certificates, performance bonds, and vendor registrations to contribute to closed-won sales. - Become knowledgeable in our contract offerings to answer questions from internal and external customers. - Research of new markets, new bid opportunities, customers, etc.

• End-to-end customer outcomes across implementation, support, and ongoing delivery • A team of 8–10 customer-facing technical specialists • Service quality, escalation management, and operational consistency • Partner with Product and Engineering on complex bugs or architectural concerns • Owns customer experience from implementation through steady-state delivery • Leads and develops a high-performing, customer-facing technical teams • Acts as a senior operational and customer advocate within Dispel • Be present in the NYC office the majority of the week for hands-on leadership • Serve as a senior escalation point for complex or high-impact issues • Join customer calls as a trusted technical advisor • Run operational cadences (standups, planning, retros, reviews)

If you’re reading this on your way from 5am spin class to festival fast-pass, you’re CELSIUS®—an everyday hustler with the essential energy to aim high, live fit, and go the extra mile wherever your goals take you.​ Joyful by design, sunny by nature, and unapologetically bold. If your bestie has you saved in their phone as “Icon,” you’re Alani Nu—confident, colorful, and bringing main-character energy to every moment. ​ SoCal in your soul, attitude in your stride. If gravity doesn’t stop you and “impossible” sounds more like “dare you,” you’re Rockstar®—a born rebel, raising the bar with mind-body energy and zero compromise. ​ Together, we’re Celsius Holdings, Inc.—a global CPG company united by three powerhouse brands and one incredibly talented team. ​ At Celsius, we pride ourselves on empowering our people. Every employee has a stake in our success. We create a collaborative culture built on inclusivity, innovation, and a belief that great ideas can come from anywhere. ​ And we’re on our way to building something bigger: a category where energy isn’t just consumed, it’s lived—where performance meets personality, brand becomes community, and every can crack sparks a statement. ​ This is the future of modern energy. This is Celsius. ​ Ready to take your career to the next level? Join our team and redefine what it means to be energized. REMOTE: (U.S. Based, must live within 1 hour of major international airport; including multi-day overnight) Salary: $150K to $185K + incentives Travel Requirements: Up to 40% domestic travel. This is not a driving position. People Management Responsibilities: YES Role Type: Full-Time Reporting to the SVP, Large Format, the Sr. Director, Large Format Regional Accounts is a strategic and executional leader responsible for managing key Large Format retail relationships and leading a team of Key Account Managers. This role supports enterprise growth goals by executing customer strategies, building high-impact joint business plans, and aligning cross-functional initiatives across assigned channels of business. The Sr. Director, Large Format Regional Accounts will translate corporate direction into actionable retail plans, guide team performance, and act as a key liaison between field sales, internal stakeholders, and retail customers. This position requires a highly driven, customer-first leader with strong analytical capabilities, people development skills, and the ability to operate at both a strategic and tactical level.

• Lead, coach, and develop a team of Mid-Market Customer Success Managers, including hiring, onboarding, performance management, and career development • Drive customer value realization and renewal readiness across the mid-market portfolio, ensuring customers achieve intended business outcomes • Ensure strong, consistent execution of the Customer Success playbook, including success planning, engagement cadence, and health management health scoring, and renewal readiness practices • Partner closely with the Senior Manager, Customer Success to align on standards, objectives, and cross-segment priorities • Act as an escalation point for complex or at-risk mid-market accounts • Serve as a voice of the customer internally, synthesizing feedback and trends to influence Product, Services, and operational improvements • Partner with Account Management to support renewals and identify expansion opportunities, maintaining a 90% GRR • Use data and insights to monitor customer health, adoption, and team performance; proactively address risks • Collaborate with CS Operations and Customer Success leadership to improve tooling, processes, and scalability • Reinforce a culture of accountability, ownership, and customer-first decision-making within the team