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Office Manager
Location
Germany
Posted
1 day ago
Salary
€31K - €35K / year
Seniority
Junior
Job Description
Office Manager
XDi - Experience Design Institut GmbH
• Advise prospective and current participants on funding options and suitable training programs • Actively engage with and follow up prospective participants to encourage course registrations and ensure high enrollment levels for our training offerings • Communicate with prospects, participants and instructors by phone and email in German and English • Maintain, manage and update participant-, funding- and billing-related data • Independently plan and implement selected projects to improve customer communications and increase the visibility of our training offerings • Handle administrative coordination of online and on‑campus seminars, ensuring smooth operations
Job Requirements
- Completed commercial vocational training or an equivalent qualification, supplemented by relevant professional experience in customer-facing roles
- Experience building and maintaining sustainable customer relationships and a solid understanding of customer-focused advisory and sales processes
- Structured working style with the ability to prioritize tasks independently and maintain a strong service- and result-orientation even when handling multiple concurrent demands
- Strong communication skills and experience conducting consultative conversations with prospects or customers through to closing
- Confident use of digital work environments and experience working in fully remote teams
- Openness to digital tools and new technologies, in particular practical use of AI-supported applications in day-to-day work
- Business-fluent German and English, both written and spoken
Benefits
- 100% remote: Work from anywhere with flexible hours and a genuine work–life balance
- A motivated, collegial team that warmly welcomes you and celebrates successes together
- Flat hierarchies, direct communication and a respectful, peer-level working culture
- Meaningful work: Actively contribute to supporting people's professional development
- Room for your ideas: Contribute, shape processes and drive innovation
- Individual training opportunities, including educational leave and access to digital learning platforms
- Modern equipment (e.g., MacBook) and working with the latest digital tools
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