Solutions for the World Since 1947
Key Account Specialist
Location
United States
Posted
2 hours ago
Salary
0
Seniority
Senior
Job Description
Key Account Specialist
Momar, Inc.
• Serve as the single point of contact for strategic accounts with annual revenue exceeding $5 million across four market segments • Identify and resolve non-product complaints in a timely manner • Continuously evaluate workflows and identify opportunities to improve processes • Enforce standardized processes across all applicable locations • Provide knowledgeable support across key account portfolios • Build and maintain strong customer relationships • Maintain accurate and detailed records of customer interactions • Provide supplemental training to internal teams • Work closely with cross-functional departments
Job Requirements
- Bachelor's degree in Business, Supply Chain, Customer Service, or related field (preferred)
- 3–5 years of progressive experience in key account management, customer support, or a related role
- Experience in manufacturing, industrial, or retail/consumer-facing industries preferred
- Bilingual skills (Spanish/English preferred)
- Proficient with Microsoft Office -- MS Word, Excel, PowerPoint
- Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work hours
- Professional development opportunities
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