Travel Ticketing / Reservation Agent

Location

South Africa

Posted

14 hours ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Travel Ticketing / Reservation Agent

Red Deer

• Assist customers with their booking needs • Provide various planning and booking services • Answer customers’ questions and make travel suggestions • Book rooms and tickets

Job Requirements

  • Tourism knowledge including Hotels and Flights
  • GDS knowledge is a must have - Amadeus as a priority and Sabre as basic (for at least 2 years experience)
  • Ability to create booking , ticketing , reissue , Q updates
  • MS Excel and Word competency
  • Multitasking - working with variant channels: mail, slack, Monday, hospitality systems
  • Monitoring systems for irregular ticket booking behavior
  • Excellent organizational skills and strong team player qualities
  • The ability to work variable shifts
  • Act as a resource/support for agents with ticketing/fares questions including branch offices as determined
  • Quality control all international tickets issued overnight for correct commissions, lowest fare.

Benefits

  • Hybrid employment model
  • Excellent salary
  • Bonus performance scheme

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