Client Delivery Lead
Location
Spain
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Client Delivery Lead
Kraken
• Help us use technology to make a big green dent in the universe! • You will be managing the relationship with client counterparts (often product owners and business owners) • You will be the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues • Being the knowledge base of how Kraken works and how we deliver Kraken Platform • Triaging incoming requests and communicating client priorities internally. • Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform. • Supporting the engineering team to deliver product features • Challenging the client to think differently about tech development. • This is a hands-on, individual contributor position. The role is European based and your projects could be run from any country, travel is expected as part of this role.
Job Requirements
- In this position you will be laser focused on satisfying our customer’s needs.
- We are looking for people with strong problem solving skills and a super positive solutions oriented mindset.
- Strong client delivery and/or product ownership experience
- Agile delivery experience
- Experience of product management and customer journeys
- Solid understanding of technology and associated trends
- Excellent communications, collaboration and presentation skills
- Strong influencing skills and ability to challenge traditional ways of thinking
- Experience of working with significant complex delivery pipelines for clients
- Patience and initiative
- Time management and a get-stuff-done attitude
- Consulting experience is a plus
- Fluent English + Spanish (other european languages are also relevant for this role)
- Previous experience in the electricity/utilities market in Spain or another European country is a strong "nice to have"
Benefits
- If this sounds like you then we'd love to hear from you.
- We want to ensure you have all the tools and environment you need to unleash your potential.
- Need any specific accommodations?
- Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
- Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements.
- We encourage you to apply as you might just be the candidate we hire.
- Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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