• Prepare, review, and issue customer invoices in accordance with contract terms and billing schedules, including reading and interpreting contracts to determine what needs to be invoiced and when. • Verify accuracy of billing data to ensure compliance with approved pricing and deliverables, including validating that what comes in from Salesforce reflects contractual obligations before invoicing out. • Perform revenue reconciliations including month-end comparisons of billed and recognized revenue, including maintaining and reconciling deferred revenue schedules and spreading multi-line invoices across the appropriate recognition periods. • Investigate and resolve discrepancies between billing schedules, revenue reports, and accounting records. • Maintain and update billing schedules, trackers, and related documentation. • Identify and correct missing, inaccurate, or duplicate billings. • Perform collections tasks, coordinate with and support the sales team by providing invoice copies, documentation, and clarification for outstanding accounts. • Coordinate with internal departments (sales operations, customer success, procurement, etc.) to resolve billing and revenue-related inquiries. • Provide necessary documentation during internal and external audits. • Maintain organized financial records in accordance with company policies and audit requirements. • Participate in the NetSuite implementation and user testing as we transition away from manual deferred revenue tracking; go-live is targeted for August 2026. • Perform additional finance and accounting duties as assigned.

• Generate reports and extract information using TOTVS RM • Prepare and validate billings based on payroll data and financial controls • Prepare and verify Excel spreadsheets to calculate charges and compose billing • Issue tax invoices (notas fiscais) and invoices • Contact clients to send billing, clarify questions, and follow up on outstanding items • Manage client portfolio and outstanding billing balances • Update financial systems and reports • Support vendor, consultant, and client registration processes • Monitor administrative and financial controls of the operation • Handle large volumes of information and multiple simultaneous demands

• Extract monthly billing data from the Zum portal for all assigned accounts • Conduct a structured validation of portal data against Operations adjustment submissions for each account • Apply account-specific contract rules to validated billing data • Prepare invoices in NetSuite for each assigned account using fully validated billing data • Submit completed invoices to the Manager and operations stakeholders for review • Issue approved invoices to the designated district accounts payable contacts via NetSuite • Provide billing data, supporting documentation, and account context to the Sr. Manager in support of dispute investigations • Maintain organized, complete billing records for all assigned accounts • Identify and escalate recurring data quality issues or systemic patterns to the leadership

Role Description The Billing Specialist I will utilize master billing guides and other process instructions to review PCR to ensure medical necessity, reasonableness, level of service, ICD10 coding and mileage is correct. This role is fundamental in Digitech's revenue cycle management process and ensures that claims are coded and billed accurately and timely. The selected Billing Specialist I will maintain a strong working knowledge of billing rules and regulations for all payor types in the various regions for which they process claims. - Review patient medical records and supporting documentation - Add required data elements to the account in the billing platform, including ICD-9 codes, charges, and billing narratives - Ensure all tasks are completed in accordance with Quick Med Claims policies as well as state and federal guidelines - Meet or exceed defined productivity standards for the position - Properly notate accounts reviewed - Attach necessary documentation within the system or to paper 1500s - Obtain additional information from clients when needed, such as HIPAA forms, pre-authorizations from insurance companies, and physician medical necessity forms, in order to submit third-party claims - Review billing documents in the billing platform using dates provided on patient care reports, physician medical necessity forms, and hospital face sheets - Review and validate claims electronically or on paper - Monitor tags or workflows to ensure timely validation of claims - Process all insurance claim forms in accordance with federal and state laws as well as departmental procedures - Provide accurate billing in compliance with regulatory requirements and internal policies and procedures - Demonstrate biller competency by achieving and maintaining billing accuracy scores that meet or exceed expectations during quality assurance and audit activities - Adhere to all Digitech HIPAA privacy policies and procedures, maintaining the confidentiality and security of sensitive patient information - Additional job duties as assigned Qualifications - High School Diploma or equivalent - 1 – 2 years of Medical billing preferred - Certified Ambulance Coder (CAC) preferred - Demonstrated ability or willingness to attain QMC Biller Certification upon employment - Must be able to type 35 wpm - Basic computer skills including ability to utilize multiple windows and programs simultaneously - Customer service oriented - Attention to detail and focus on quality - Organizational skills - Must display sufficient written and oral communication skills - Must have the ability to work in a fast-paced environment - Must have the ability to work with minimal supervision - Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment Benefits - Competitive salary, commensurate with experience - Comprehensive benefits package, including 401(k) Plan