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Sartorius

A Trusted Partner of Life Sciences Research and Biopharmaceutical Manufacturing | #SimplifyingProgress

Field Application Specialist

Location

Oklahoma + 1 moreAll locations: Oklahoma | Texas

Posted

6 hours ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Field Application Specialist

Sartorius

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations • Be responsible for the assigned product line to support sales target achievement in the defined territory • Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements • Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers • Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution • Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs • Report on competitors' products and feedback information to the application specialist management and products management • Provide basic product training to internal sales and dealers, and running external customer workshops and seminars • Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams • Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports • Domestic travel 30-50% • Ability to lift 49.9 pounds on a semi-regular basis • Valid US driver's license

Job Requirements

  • Bachelors degree in biological engineering, biotechnology, or other life sciences-related field
  • Familiarity with life science application experiment technology and a good understanding of hot research topics, is a plus
  • Proven experience in a similar position and industry is advantageous
  • Familiar with related products, laboratory processes, and equipment
  • Strong learning ability and an expert knowledge base in this area
  • Ability to effectively interface with product/project/division management
  • Excellent communication and presentation skills
  • Strong customer orientation
  • Proven software skills, e.g., Microsoft Office

Benefits

  • Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
  • Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
  • Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
  • Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
  • Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
  • Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
  • Retirement Savings Plan: 401 k (with generous company match)
  • Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
  • Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
  • Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

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