• Train and support customers and hospital staff on Digital Pathology workflows, clinical procedures, protocols, and solution usage. • Provide clinical consulting on Digital Computational Pathology topics, including workflow adoption, integration, optimization, and best practices. • Support new releases, upgrades, and version changes by re-training users and guiding changes to operating procedures. • Troubleshoot application issues, resolve incidents, and identify practical workarounds to ensure a smooth customer experience. • Contribute to successful implementations by working closely with project teams, documenting best practices, and supporting predictable delivery. • Engage customers through visits, demonstrations, presentations, feedback gathering, and voice-of-customer input to drive adoption and continuous improvement.

• Conduct developmental screening/assessments, provide Speech Language Pathology services, and consult with family members and other professionals working with the family • Coach family members and caregivers on various intervention strategies to facilitate active involvement and carry-over both in-home and in community settings • Ensure that progress is generalized and caregivers are active participants in intervention through addressing specific goals, coaching sessions, and communication with the entire team • Prepare progress reports • Maintain confidentiality of information regarding children and families (in accordance with HIPAA and/or State/Federal regulations)

• Responding to guests’ inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers. • Assisting and ensuring effective guest challenge resolution. • Working closely with fellow guest service team members and other departments to resolve any challenges, ensure follow-through, and exceed guest expectations when possible. • Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests. • Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resort’s offerings.

• Create a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. • Add information to guest history such as previous stay experience, special occasions, preferences, and other pertinent information. • Respond to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers. • Maintain complete knowledge of the resorts and other information. • Assist and ensure effective guest challenge resolution. • Work closely with fellow guest service team members and other departments to resolve any challenges.