• Build and nurture client relationships, ensuring customer satisfaction and long-term retention. • Act as a trusted advisor, understanding client needs and aligning them with our solutions. • Identify upsell and cross-sell opportunities to drive revenue growth and increase account value. • Manage renewals and contract negotiations, ensuring a seamless client experience. • Address client inquiries, resolve issues, and proactively offer solutions to improve engagement. • Stay updated on industry trends and competitor offerings to provide strategic recommendations to clients. • Ability to prioritize tasks and manage multiple accounts effectively.

• Développer et structurer un secteur international en pleine expansion. • Prospecter activement en France et en Allemagne, et construire un réseau solide de clients et partenaires. • Être l’ambassadeur(rice) de la marque et de ses valeurs sur le terrain et lors d’événements équestres internationaux. • Assurer la satisfaction client et faire le lien avec nos équipes internes. • Accompagner nos cavaliers de haut niveau et contribuer à l’amélioration de leurs performances, en France comme à l’international. • Gérer ton planning, organiser tes tournées transfrontalières et optimiser ton temps en toute autonomie.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Strategic Account Executive, you'll help expand GitLab's presence across France by building trusted relationships with senior leaders at large organizations within Media & Retail organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market. You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication in Dutch. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals. What you'll do - Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements. - Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs. - Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals. - Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption. - Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts. - Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer. - Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution. - Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly. What you'll bring - Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders. - Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through. - Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs. - Strength in negotiation, presentation, and closing conversations in a clear and effective way. - Comfort working independently on complex projects while coordinating with cross-functional teams. - Fluency in English and French required - Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools. - Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments. About the team The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments. #LI-CA2 Remote-Global How GitLab Supports Full-Time Employees - Benefits to support your health, finances, and well-being - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Role Description The Premier Account Executive, NAM is a senior individual contributor responsible for driving new logo and expansion revenue across Omilia's Premier accounts in North America. The role owns the full sales cycle — from prospecting and qualification through to commercial close — targeting large, high-value enterprise organisations deploying contact centre AI and conversational automation. Success is measured by new logo ARR, pipeline coverage, win rate, and the quality of strategic relationships built across the North American Premier account base. Qualifications - Minimum 6 years of enterprise software sales experience, with at least 3 years selling SaaS, CCaaS, conversational AI, or adjacent technology into large North American enterprise accounts. - Demonstrated track record of achieving or exceeding new logo ARR targets. - Deep familiarity with the North American enterprise sales environment. - Ability to assess technical feasibility and business value independently. - Proficiency in leading proposals, RFP responses, technical presentations, and product demonstrations. - Strong commercial acumen. - Excellent communication skills. - Proficiency with Salesforce CRM and structured sales methodologies (MEDDIC/MEDDPICC or equivalent). - Willingness to travel up to 20% including overnight. - Bachelor's degree in Business, Engineering, Computer Science, or a related discipline. Requirements - Own and deliver new logo ARR and expansion revenue targets for assigned Premier accounts across North America. - Build and maintain a healthy, accurately forecasted pipeline. - Develop and execute a territory plan for assigned Premier accounts. - Serve as Omilia's senior commercial representative and trusted technical advisor for Premier accounts. - Protect Omilia's commercial interests by rigorously qualifying opportunities. - Act as the primary source of Premier account market intelligence. - Develop and execute a structured territory plan for assigned North American Premier accounts. - Lead the full enterprise sales cycle for Premier account opportunities. - Lead the preparation and delivery of proposals, RFP responses, technical presentations, and product demonstrations. - Proactively identify customer needs and build compelling business cases. - Facilitate a seamless pre-sales to implementation transition. - Partner with Solution Consultants to scope and position technically credible solutions. - Manage complex, multi-stakeholder deal cycles. - Build and sustain strong, long-term relationships with executive, financial, and technical stakeholders at Premier accounts. - Represent Omilia at key North American industry events and conferences. - Maintain current knowledge of the North American contact centre technology landscape. - Gather and relay customer feedback and field data to Product Management. - Maintain Salesforce as the system of record. - Travel within North America up to 20% of the time. Benefits - Contribute actively and effectively as an integrated team member. - Act as an Omilia ambassador in all interactions.