• Responsible for assisting underwriting team by reviewing conditions and completing clear to close reviews on loans. • Review and clear underwriting conditions to ensure documents provided meet the guideline requirements. • Update LOS based on documents received and ensure the doc imaging system is properly updated as well. • Print final loan documents into the file as required. • Complete Checklist while reviewing loans for clear to close. • Ensure all requirements have been satisfied prior to issuing the clear to close. • Work with closing department to resolve discrepancies between final loan approval and closing terms (i.e. PITIA, cash to close, seller credits, etc.). • Review and clear post-closing underwriting conditions to allow for timely funding or purchasing of loans. • Ensure once all information is gathered that it is accurate, compliance standards are met, and the decision is in line with company policies and guidelines. • Communicate effectively with sales, business partners (Brokers/NDC Clients), and internal team members. • Maintain company productivity, service level and turn-time standards. • Respond to audits and post-closing issues in a timely manner. • Maintain working knowledge of Non-QM, TPO and/or NDC guidelines and policies. • Performs other related duties as assigned.

• Complete thorough manual analysis of mortgage loan files to determine compliance with company guidelines, matrices, and procedures. • Analyzing loan risk and requesting additional documentation as necessary. • Calculate the borrowers income and analyze their ability to repay the mortgage obligation. • Candidate must be familiar with not only traditional income doc types, but also non-traditional doc types offered in Non-QM (bank statements, P&L, asset depletion, DSCR Cash Flow). • Reviewing loan conditions as resubmitted. • Making loan eligibility decisions by approving or rejecting loans, documenting the loan file appropriately and communicating the decisions effectively to all necessary parties. • Maintain company productivity, service level and turn-time standards. • Communicate effectively with sales, business partners (Brokers/NDC Clients), and internal team members. • Respond to audits and post-closing issues in a timely manner. • Maintain working knowledge of Non-QM, TPO and/or NDC guidelines and policies. • Request exceptions and scenarios as needed. • Mentor operations staff on underwriting deficiencies and calculation errors. • Performs other related duties as assigned.

• Manage and prioritize a high-volume caseload of appraisal orders across multiple branches and loan products • Perform detailed and accurate appraisal ordering in ValueLink • Monitor unassigned orders to ensure timely placement with the correct vendor • Track orders pending payment to ensure same-day payment • Manage orders on hold by resolving issues and releasing the order whenever possible • Perform initial QC reviews of completed appraisal reports for completeness and compliance • Review appraisal transfer packages for completeness and compliance • Call appraisers to confirm delivery and ensure deadlines are met • Respond to ValueLink comments from various stakeholders • Manage the Reconsiderations of Value process in compliance with guidelines • Partner with internal staff to clarify appraisal issues and maintain workflow efficiency • Support special projects and uphold operational efficiency

• Coordinate day-to-day program operations, ensuring tasks, schedules, and deliverables are completed accurately and on time • Maintain program calendars, track project milestones, and prepare routine progress updates and reports • Assist with the management of program projects aimed at improving processes, meeting accreditation requirements, and streamlining operations • Support resource planning and logistics for meetings, events, training sessions, and other program activities • Assist in coordinating cross-functional teams to ensure effective communication and workflow alignment • Track program expenses and reconcile against budgeted amounts • Review invoices from auditors and scheme owners, submit them for approval, monitor invoice status, and identify potential cost savings and operational efficiencies • Support the collection and analysis of data for financial and operational reporting • Assist program management in organizing team meetings, events, and special initiatives • Manage new transaction verification projects as requested by Accreditation Services International (ASI) • Ensure program activities comply with organizational policies, accreditation requirements, and quality standards • Provide exemplary customer service in response to requests and inquiries • Provide information to clients regarding the certification process and relevant program requirements • Manage daily communications with clients, SCS program personnel, contract auditors, accreditation bodies, certification schemes, and other stakeholders • Support the program through effective client relationship management within a collaborative team environment • Manage and coordinate responses to conformance-related inquiries from accreditation bodies, certification schemes, and stakeholders • Draft, review, and distribute program-related communications, updates, and guidance materials • Maintain and organize program documentation, records, databases, and management systems to ensure accuracy, accessibility, and version control • Support internal administrative processes, including document control, contract management, procurement, and tracking activities • Maintain and update Work Instructions, templates, guides, and other operational tools and reference materials • Coordinate meeting logistics, agendas, minutes, and follow-up actions • Draft and distribute program communications, updates, and training materials as needed • Facilitate document translations and support the preparation of presentations, outreach materials, and other program resources • Support managers and team members with training activities and the implementation of program processes and tools • Collaborate with cross-functional teams to ensure consistent execution of program activities and operational goals