• Provide exceptional HVAC services to our referred clients, including installation, maintenance, and repair of heating, ventilation, and air conditioning systems. • Collaborate with Floor Coverings International to ensure seamless coordination and communication for mutual clients. • Maintain a high standard of professionalism, customer service, and workmanship in all HVAC projects. • Respond promptly to client inquiries and service requests, ensuring timely and efficient service delivery. • Offer competitive pricing and special promotions to clients referred by Floor Coverings International. • Provide regular updates and feedback to Floor Coverings International regarding referred client projects and satisfaction levels.

• Own assigned POSH and POSSE opportunities through the full sales cycle, including inbound lead conversion, outbound prospecting, demonstrations, follow-up, negotiation, and close. • Proactively generate new opportunities through outbound prospecting within franchise systems, including targeted outreach to franchise owners, operators, and corporate leaders. • Build, manage, and maintain subscriber and partnership pipelines, ensuring accurate forecasting inputs and up-to-date next steps. • Maintain accountability for progression of assigned opportunities, including follow-through on all next steps through close. • Plan and execute roadshows, product demonstrations, webinars, conferences, and other events. • Lead live and virtual product demonstrations, tailoring messaging to the audience and clearly articulating value, features, and differentiators. • Own event logistics end-to-end (scheduling, coordination, materials readiness, attendee communications, and post-event follow-up) to ensure seamless execution. • Serve as the primary point of contact for subscribers and prospective subscribers for assigned matters, ensuring responsiveness and continuity. • Respond in a timely manner to inquiries, route requests to the appropriate team, and track items through resolution with clear status updates. • Own onboarding and engagement execution for assigned matters (welcome outreach, scheduling, training coordination, and renewal touchpoints), ensuring internal handoffs are completed and documented. • Own and execute outreach campaigns and follow-ups that advance business development objectives. • Execute marketing and subscriber communications, including conference outreach, webinar promotions, subscription campaigns, and ongoing engagement updates.

• Support the development of scalable training initiatives, including webinars, structured learning programs, and other one-to-many education efforts • Continuously evaluate and improve training programs based on engagement metrics and user feedback • Facilitate and moderate live training sessions, workshops, webinars, and other training outlets as needed • Create and maintain high-quality product education content across formats, including video, written documentation, and live training materials • Ensure consistency in messaging, tone, and accuracy across all training and content resources • Partner closely with Product teams to support feature launches through training, documentation, and user-facing communications • Translate complex workflows and functionality into clear, actionable, and user-friendly content • Provide feedback to Product teams based on user interactions, training sessions, and identified documentation gaps • Identify and recommend improvements to systems and processes that enhance training delivery and user engagement

• Provide exceptional electrical services to our referred clients, including installation, maintenance, and repair of electrical systems. • Collaborate with Floor Coverings International to ensure seamless coordination and communication for mutual clients. • Maintain a high standard of professionalism, customer service, and workmanship in all electrical projects. • Respond promptly to client inquiries and service requests, ensuring timely and efficient service delivery. • Offer competitive pricing and special promotions to clients referred by Floor Coverings International. • Provide regular updates and feedback to Floor Coverings International regarding referred client projects and satisfaction levels.