• Review technical training scripts, lesson plans, and sequence of operations (SOO) documentation for accuracy, consistency, and alignment with Serverfarm operating procedures • Validate training assessments to confirm they measure real competency and operational readiness at the appropriate technician role levels • Identify gaps, outdated content, and inconsistencies across the training library and drive updates to keep materials current • Partner with operations, engineering, and learning and development teams to ensure training content supports Serverfarm's business objectives and operational maturity model • Review vendor technical bulletins and product updates for impact on Serverfarm operations and training requirements • Engage with equipment vendors and internal engineering stakeholders to ensure vendor-specific content is accurate and correctly contextualized for Serverfarm environments • Provide clear, constructive written and verbal feedback on technical and training documentation to both technical and non-technical audiences • Support standardization of training content across Serverfarm sites while allowing for site-specific requirements where necessary

• Respond to client-submitted service calls in a timely and professional manner. • Work from blueprints, drawings, layouts, or specifications to complete client scope of work. • Identify additional repair or upgrade needs during site visits and provide detailed quotes to office staff. • Maintain accurate records of work performed, materials used, and time spent on jobs. • Use of company issued electronic devices to complete required entries into client management system.

• Responsible for the proper and timely preparation of meals. • Adhere to all Occupational Health and Safety regulations and guidelines. • Manage inventory. • Maintain accurate, signed records of meals served. • Prepare high quality, nutritious meals according to the client scheduling.

• PM and repair heating, ventilation and air conditioning systems and components • Respond to and perform emergency and preventative maintenance with detailed reports and strong customer service • Strong drive for customer satisfaction • Recover, recycle, store, and dispose of refrigerants according to environmental regulations. • Perform minor electrical repairs (controls, contactors, motors, wiring) • Perform preventative maintenance programs on equipment • Ability to price and scope out reactive repairs and small projects