Bodily Injury Claim Specialist Location: Tampa, Florida, USA - Or reside within 50 miles from Tampa, Florida Work Arrangement: Hybrid Job Type: Full-time (Salaried) Salary: $68,000–$78,000 USD per year Additional Compensation: Annual performance bonus potential. Job Description: It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Description: ***This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events*** Florida Casualty Claim Specialist– The Auto Club Group Reports to: Claim Manager II What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking prospective Casualty Claim Specialists who can work under less supervision with a high-level of authority to handle highly complex technical issues and the most complex claims. In this position, you will have the opportunity to: - Reviewing assigned claims - Contacting the insured and other affected parties, - Setting expectations for the remainder of the claim process, and thoroughly documenting activities in the claim file. - Complete complex coverage analysis, - Ensure all possible policyholder benefits are identified, - Complete an investigation of the facts regarding the claim, - Determine if the claim should be paid and confirm recovery potential. - Conducting thorough reviews of damages and determining the applicability of state law and other factors related to the claim. - Identify when to refer claims to other company units (e.g., Underwriting, Subrogation or Special Investigation Unit). - Possess strong critical thinking and negotiating skills. - Handle both attorney represented and unrepresented claimants with injury claims that may involve coverage investigation, liability disputes, bodily injuries, and litigation. - Assist Claim Manager with file reviews and training. With our powerful brand and the mentoring, we offer, you will find your position as a Claim Specialist can lead to a rewarding career at our growing organization. How you will benefit: Claim Specialist will earn a competitive salary of $68,000 - $78,000 annually with an annual bonus potential based on performance. - Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: - 401k Match - Medical - Dental - Vision - PTO - Paid Holidays - Tuition Reimbursement We’re looking for candidates who: Preferred Qualifications: Education: - Degree in Business Administration, Insurance or a related field or the equivalent in related work experience - Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent - CPCU coursework or designation Required Qualifications: Education: - In states where an Adjuster’s license is required, the candidate must have a Florida State Adjuster License. - Degree in Business Administration, Insurance or a related field or the equivalent in related work experience - Must have a valid State Driver's License Experience: Three years of experience or equivalent training in the following: - Negotiation of claim settlements - Evaluation of injury claims - Securing and evaluating evidence - Subrogation claims - Coverage analysis and resolution of coverage questions - Taking statements - Establishing clear evaluation and resolution plans for claims Knowledge and Skills: Knowledge of: - Fair Trade Practices Act as it relates to claims - Subrogation including intercompany arbitration - Litigation as it relates to claims - Negligence Law - No-Fault Law - Medical terminology and human anatomy Ability to: - Handle claims to ACG Claim Handling Standards including following and applying ACG Claim policies, procedures, and guidelines - Work within assigned ACG Claim systems including basic PC software - Perform claim file review and investigations - Demonstrate effective communication skills (verbal and written) - Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns - Analyze and solve problems while demonstrating sound decision making skills - Prioritize claim related functions - Process time sensitive data and information from multiple sources - Manage time, organize, and plan workload and responsibilities - Must Reside within 50 miles from Tampa, Florida Work Environment - This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Role Description Are you a newly certified medical coder looking to launch your career in a dynamic and fast-growing healthcare environment? Join a federally certified Independent Review Organization (IRO) that provides expert medical review services to government agencies, insurers, TPAs, and self-funded employers. This is a unique opportunity to be part of a team supporting a high-impact initiative driven by the No Surprises Act, with a mission to resolve complex claim disputes and ensure fair payment outcomes. What You’ll Do - Review and validate claim data to determine appropriate payment outcomes. - Analyze CPT codes and supporting documentation to identify the correct party in disputed claims. - Work primarily with emergency services claims, including ambulance and air ambulance cases. - Operate within a proprietary claims management system. - Collaborate with internal teams to clear a significant backlog of cases. - Note: This is not a coding-heavy role. You’ll use your coding knowledge to interpret and validate claims, not to perform coding tasks. Qualifications - CPC or CPC-A certification (required). - 2-3 years of Medical Collection/Billing experience - must have experience with denials/appeals (required). - Strong attention to detail and ability to make objective decisions. - Adaptability and eagerness to contribute to a newly built team. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Job Type & Location This is a Contract to Hire position based out of Nashville, TN. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 9, 2026.

• Investigates and evaluates medical only (MO) claims within multiple jurisdictions • Reviews the claim notice and policy to verify coverage, deductibles, compensability, and jurisdiction compliance • Initiates prompt contact with customers to obtain information and explains the claim process • Makes timely contact with insureds, injured employee(s), and witnesses when necessary and documents calls, and activities undertaken within the claims system • Confirms return to work status with insureds • Confirms appropriate medical care, including use of appropriate cost containment techniques and resources, and takes appropriate actions • Sets timely, adequate reserves in compliance with the company reserving philosophy and methodology • Provides prompt, detailed responses to agents, insureds, and injured employee on the status of claims • Escalates claims to their people leader as appropriate • Maintains accurate and timely diaries on all files to handle claims and bring a resolution • Completes state reporting as required within jurisdictional guidelines • Secures all the necessary reports, claims forms and documents • Documents claim handling activity via claim notes, including Medicare (MSP) modules in the claims system • Drafts and sends denial letters upon manager approval • Issues timely payments within check authority limit • Submits referrals to Medical Management and Medical Review Units as appropriate • Markets OnCall Nurse (OCN), Return to Work (RTW), Select Preferred Provider (SPP) to insured’s and identifies non-use for corrective measures • Prepares risk reports for Underwriting • Assists Claims team members with the handling of claims as needed • Attends internal and external training and self-study to keep abreast of changes relating to medical treatment, and jurisdictional and statue changes impacting workers compensation benefits • Completes ongoing continuing education to remain compliant with jurisdictional licensing requirements.

Role Description We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way. Depending on your location within the continental US, this role may be onsite or remote: - If you live within 50 miles of the Aflac offices located in Columbus, GA, this role will be onsite. - If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. - If the role is remote, there may be occasions that you are requested to come to the office based on business need. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Knowledge of principles and processes for providing customer and personal services, including needs assessment and evaluation of customer satisfaction. - Knowledge of administrative and clerical procedures and systems such as word processing and managing files. - Skill in giving full attention to what other people are saying and understanding the points being made. - Skill in understanding the implications of new information for problem solving and decision-making. - Skill in using mathematics to solve problems. - Skill in selecting and using training/instructional methods when learning new policies. - Skill in managing one’s own time and actively looking for ways to help people. - Fluency in Spanish with the ability to translate documents (if applicable). Qualifications - High School Diploma or Equivalent - 1 year of work experience - Experience and proficiency using Microsoft Office Suite software Requirements - Experience with medical terminology (preferred) - Or an equivalent combination of education and experience Principal Duties & Responsibilities - Under immediate supervision, reviews and processes Wellness, Accident, and Vision insurance claims. - Keys claims data while interpreting coding and medical terminology. - Provides prompt customer service to policy holders, providers, and other internal company entities regarding claims. - Documents phone calls in the system and follows up on issues if needed. - Provides back-up coverage for other teams as required. - Maintains databases and prepares and extracts information using software systems. - Performs various clerical duties as assigned. - Performs other related duties as required. Benefits - Medical, dental, and vision coverage - Prescription drug coverage - Health care flexible spending - Dependent care flexible spending - Aflac supplemental policies offered at no cost to employees - 401(k) plans - Annual bonuses - Opportunity to purchase company stock - 11 paid holidays - Up to 20 days PTO to be used for any reason - State-mandated sick leave (if eligible) - Compliance with all applicable leave laws