• Handle client correspondence, reception duties, and general administrative tasks professionally and efficiently • Prepare, process, and manage quotations and invoices accurately for both walk-in and insurance clients • Maintain organised filing systems, records, and documentation to ensure easy retrieval and compliance • Manage stock orders and inventory records, ensuring accuracy and timely replenishment • Create and update job cards, customer statements, and operational logs • Support basic HR and payroll functions where required • Manage petty cash, banking, and payment processing with a high degree of accuracy • Liaise with clients professionally, ensuring a consistent and positive customer experience • Conduct cold calling and follow up with prospective clients to support sales activity • Identify and flag discrepancies, missing information, or administrative inconsistencies

• Primarily supports the internal stakeholders to ensure project set-up, reporting, internal communication and processes to deliver client programs on time in a quality manner. • Supports the Client Services department. • Communicates with the internal stakeholders frequently to advise of status of project/program and to ensure BV is meeting Client and contractual expectations. • Ensure contracts are set up appropriately for accurate revenue recognition and billing. • Monitors project/program progress by facilitating calls with internal stakeholders, as needed, on the status of all projects. • Works closely with the accounting team to ensure proper client billing. • Proactively owns and manages projects/programs (or piece of project, i.e. Portfolios, Subcontractors) from inception to delivery of project/program, including identifying milestones and deliverables across all disciplines. • Understand Client requests and work with the Salesperson(s) and/or Senior team to ensure appropriate information is obtained at beginning of projects to set projects up for success (potentially to include research). • Prepare, proof and distribute CARs (client action reports), proposals, reliance letters, and COI’s (Certificate of Insurance). • Advises on process improvement ideas for the efficiency of the Division. • Manages changes in project/program scope, processes change orders, tracks Project process, identifies potential risks, and devises contingency plans. • Perform special projects as assigned by the Salesperson(s) to capture additional revenue or satisfy client requests. • Coordinates and communicates schedules with all vendors, clients, and internal team. • Coordinates contract administration, purchase orders, and change orders. • Receive and disperse Client Supplied Material (CSM). • Set-up of projects in digital writing platform to ensure proper communication and data flow. • Protects operations by keeping company information confidential. • Delivers outstanding customer service through timely response and proactive solutions to clients’ needs. • Demonstrates BV’s guiding principles in support of the company's strategic goals.

Surgical Services Coordinator - USFTGP Otolaryngology (260001YJ) Job Description Surgical Services Coordinator - USFTGP Otolaryngology - (260001YJ) Description Coordinate the clinical encounters of patients, including clinical appointments, authorizations and surgery scheduling. Will serve as primary administrative contact for patients, facilitating patient needs with care team. Ensures optimized clinic schedule for providers, including template management, guidelines and working with Medical Assistants to ensure patients are scheduled appropriately. Works closely with Revenue Cycle Operations to facilitate both authorization and co-pay/co-insurance notification and collection. Qualifications Required: High School Diploma or Equivalent Work Experience and Additional Information • Minimum 1-2 years’ experience in a clinical setting - Required • Background in medical field, e.g. MA, etc. – Preferred Key Accountabilities • Coordinates all surgical services activities, including referral coordination, working closely with Revenue Cycle Operations to facilitate both authorizations and co-pay/co-insurance notification and collection, scheduling and rescheduling (canceling of a clinic day or Surgery/Procedural day), up through surgery completion to ensure there are no gaps that will impact surgical timing • Complete any orders needed for surgeries and/or procedures and track the orders (labs, testing, etc.) and schedules through completion • Track and maintain the providers’ schedule in respect to the surgery’s and/or procedures and assign allocated operating room blocks to maximize the number of surgeries • Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care Primary Location: Tampa Work Locations: USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612 Eligible for Remote Work: Hybrid Remote Job: Nursing (Technical/Clerical) Organization: Academic Medical Group Inc Schedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Day Job Job Type: Hybrid Remote Shift Hours: 8am-5pm Minimum Salary: 37,252.80

Role Description The Account Manager will oversee a portfolio of highly engaged multifamily management, ownership, and investment firms committed to delivering peace of mind to renters and owners alike. You’ll build strong relationships with operators seeking to reduce bad debt, boost occupancy, and expand rental opportunities through close account management and ongoing client engagement. You will also represent TheGuarantors at national trade shows, highlighting the need for lower barriers to entry and more effective risk mitigation solutions in the multifamily space. - Proactively manage and grow your existing book of business, moving partners from Pilot to High-Growth to Stabilized partnerships. - Uncover new and additional product opportunities by taking a consultative approach to investigating a company's needs and goals. - Identify and set up cross-sell and upsell opportunities into new product lines to expand account value. - Present and interpret performance data for clients, leading quarterly business reviews and providing insights as needed. - Drive profitable applicant referrals by clearly communicating underwriting guidelines and coverage levels. - Forecast against quarterly goals and OKRs by closely monitoring account metrics and performance trends. - Track conversion rates and program adoption to identify trends by program, market, and portfolio. - Partner with AEs to translate corporate-level program sales into executable rollout plans. - Maintain accurate, timely records of all activity in HubSpot. - Travel regularly (approx. one week per month) to meet with current partners. Qualifications - Passion for improving leasing operations and delivering peace of mind to owners and renters. - Strong listening skills with the ability to translate client needs into product opportunities. - Proven relationship manager with a track record of building trust with property operators and C-level decision makers. - Skilled negotiator, balancing client needs with organizational goals to secure profitable agreements. - Highly organized, detail-oriented, and disciplined in CRM usage. - Excellent teamwork and communication skills, with the ability to collaborate across Sales, Partner Success, and Product teams to drive outcomes. - Comfortable in a start-up environment with frequent program changes, and able to clearly communicate evolving value to clients. Requirements - 2+ years of experience in the multifamily real estate industry with strong market knowledge. - Existing network of industry relationships across ownership, management, and investment firms. Benefits - Opportunities to make an impact within a fast growing company. - Medical, dental, & vision insurance, beginning day one. - Health savings account with employer contribution. - Generous PTO and paid holidays. - Flexible working hours. - 401(k). - Paid parental leave. - Company sponsored short and long term disability. - Flexible spending accounts (healthcare, dependent care, commuter). - Competitive salary. Base Salary The base salary range is between $75,000 - $90,000 annually (with OTE at $150,000- $175,000). Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above. Stay in Touch Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch to be one of the first to hear about future opportunities! TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.