• Provide support to the Service Department and external customers through Remote Flash and Remote Troubleshoot • Provide diagnostic and technical assistance to the Parts, Service, and Sales departments in support of daily operations • Research product issues using Caterpillar resources provide solutions • Communicates solutions to internal and external customers in an accurate and timely manner • Escalates product issues to Tier 2 technical communicator as required • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards • Models company values and safety culture • Performs other duties as required

• Design and write emails tailored for direct-to-consumer brands to drive sales and engagement. • Collaborate with cross-functional teams to align email strategies with broader marketing goals and brand messaging.

• Support patients directly in navigating benefits applications and engage with the community at our partner clinics. • Enroll patients into specified programs using Link Health’s dashboard. • Communicate professionally and appropriately with the leadership team and Senior Patient Navigators. • Complete all required compliance documentation. • Opportunity to write & publish op/ed, conduct research, and present research at conferences.

• Deliver high-quality, person-centered Medical Nutrition Therapy (MNT) for patients with chronic and complex conditions including diabetes, cardiovascular disease, kidney disease, obesity, cancer, and gastrointestinal disorders • Complete comprehensive virtual assessments and develop individualized nutrition care plans based on patient needs, preferences, and goals • Write nutrition prescriptions tailored to clinical diagnoses and promote sustainable behavior change • Document all patient interactions in the electronic health record (EHR) clearly and promptly • Collaborate with care teams, including physicians and health coaches, to support coordinated patient care • Participate in content development for education, engagement, and outreach • Engage in continuous quality improvement and innovation of care delivery • Apply current nutrition research and evidence-based practices in patient care • Maintain required professional credentials, licensing, and ongoing education • Participate in cross-functional meetings and contribute to strategic projects when appropriate