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Diesel Troubleshooting Technician
Location
Louisiana
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Diesel Troubleshooting Technician
Louisiana Cat
• Provide support to the Service Department and external customers through Remote Flash and Remote Troubleshoot • Provide diagnostic and technical assistance to the Parts, Service, and Sales departments in support of daily operations • Research product issues using Caterpillar resources provide solutions • Communicates solutions to internal and external customers in an accurate and timely manner • Escalates product issues to Tier 2 technical communicator as required • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards • Models company values and safety culture • Performs other duties as required
Job Requirements
- High school diploma or equivalent required
- Bachelor’s degree in mechanical or electrical engineering or a related field
- Caterpillar Heavy machinery troubleshooting experience
- Must be willing to travel as needed
- Knowledge and ability to explain safety practices, mechanical repair, service procedures, and troubleshooting process
- Knowledge of Cat models, safe operating procedures, and maintenance practices
- Basic knowledge in system operation and troubleshooting electrical and hydraulic systems
- Knowledge of Caterpillar Electronic Technician and service software files
- Intermediate computer skills
- Ability to communicate clearly and effectively both verbally and in writing
- Ability to think logically for interpreting and analyzing problems encountered
- Ability to manage time and work independently
Benefits
- Health, Dental, Vision
- $50,000 Company Funded Life Policy (if enrolled in Health)
- Short- and Long-Term Disability Insurance
- Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
- 401K Plan with Company Match
- Paid Holidays & Vacation
- Technician Tool Loan Program up to $2,000
- Safety Boot / Safety Prescription Glasses Allowances
- Employee Discounts
- Credit Union
- Technician Career Development Program - Shop & Field Service Training
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