Bespoke Travel. Elevated Experiences. Effortless Planning.
Travel Care Representative
Location
Germany
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Travel Care Representative
Kim Luxe Travels
• Communicate with clients via email, phone, and messaging platforms to provide guidance and support • Review itineraries, confirm travel details, and assist with minor updates or requests • Share accurate information about destinations, travel requirements, and agency procedures • Proactively follow up with travelers prior to departure to ensure readiness • Handle concerns calmly and escalate complex issues when necessary
Job Requirements
- Strong communicator with a helpful and patient attitude
- Customer service experience preferred but not required
- Organized and dependable with attention to detail
- Comfortable learning and using online tools and systems
- Interest in travel and delivering positive client experiences
Benefits
- Fully remote position with flexible hours
- Training and ongoing support provided
- Growth opportunities within the travel industry
- Access to travel perks and industry discounts
- Collaborative and supportive team environment
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