• Build and maintain long-term relationships with key clients. • Analyze client needs/wants and prepare customized security solutions. • Negotiate terms of cooperation and prepare commercial offers. • Monitor contract execution and ensure high-quality customer service. • Collaborate with technical and project teams to deliver services. • Identify new sales opportunities and drive business growth in the security sector • Serve as a contact point for customers and internal teams • Resolve customers' complaints in an effective and respectful way • Gather, report and communicate customers' feedback on service, technology and product delivery • Keep abreast with industry and market trends and best practices • Actively use your CRM tools • Take part in the trade fairs, conferences, business meetings • Promote our products and brand

• Jaunu klientu piesaiste un ilgtermiņa attiecību veidošana ar esošajiem klientiem • Darbība kā pirmajam kontaktpunktam klientiem: uzņēmuma prezentāciju vadīšana un pieejamo investīciju produktu iepazīstināšana • Klientu pieprasījumu pārvaldīšana un risināšana atbilstoši viņu individuālajām vajadzībām • Regulāras komunikācijas uzturēšana ar klientiem, lai veidotu uzticību, informētu par jaunām tirgus iespējām un atbalstītu izmaiņas investīciju stratēģijās • Administratīvais atbalsts: dokumentācijas uzturēšana, palīdzība darījumu procesā un savlaicīgas informācijas apmaiņas nodrošināšana starp klientiem un uzņēmumu • Uzņēmuma pārstāvēšana specializētās konferencēs, biznesa pasākumos un profesionālajās kopienās • Sadarbība ar iekšējām komandām (mārketinga, analītikas un citām nodaļām), lai nodrošinātu augstu klientu apkalpošanas līmeni • Klientu atsauksmju analīze un pieejas pielāgošana, lai uzlabotu apmierinātību un noturēšanu • Pārskatu sagatavošana par klientu rezultātiem, iesaisti un ieviesto stratēģiju efektivitāti, lai definētu un pilnveidotu mērķa klienta profilu.

• Support Account Executives in servicing middle-market commercial P&C accounts • Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance • Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes • Apply knowledge to navigate complex coverage structures and negotiate with carriers • Communicate with carriers to obtain quotes, endorsements, and other policy information • Follow Arvor’s client service playbook and contribute to maintaining consistent, high-quality service standards • Participate in pilots of new tools and systems, providing feedback on usability and performance • Collaborate with internal teams, including engineering and product, to help improve service workflows • Demonstrate curiosity, reliability, and attention to detail in all aspects of work

• The role is focused on driving BioCatch account management and sales activities in Iberia’s Banking and Financial Services market. • BioCatch seeks a dynamic, energetic, and entrepreneurial sales professional to develop sales revenues from existing and new customers. • This role will be responsible for the entire sales process from inception to successful conclusion, including cultivating whitespace opportunities, prospecting in the named accounts, qualification, pipeline management, negotiation, and closing.