T2Group logo
T2Group

Unlock Your Future

Patient Scheduling Representative

GeneralGeneralFull TimeRemoteJuniorTeam 201-500Since 2006H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

2 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglish

Job Description

Patient Scheduling Representative

T2Group

• Collecting all required patient information, including scheduling, pre-registration, and insurance verification • Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures • Obtaining and accurately entering necessary demographic, clinical, and billing information • Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures • Collecting copays and payment information when necessary • Processing required information according to client policies and procedures • Providing professional, compassionate and concierge-like service to patients • Available to work from 7am to 7pm EST

Job Requirements

  • Bachelor's Degree preferred
  • 1-3 years of customer service experience
  • Ability to maintain the highest level of confidentiality
  • Excellent attention to detail and a commitment to accuracy
  • Knowledge of medical terminology is a plus
  • Strong computing and software skills (PC, MS Word, Excel, Outlook)
  • Team player, self-motivated, compassionate and patient care centered

Benefits

  • Health insurance
  • Flexible working hours

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