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Patient Scheduling Representative
Location
Pennsylvania
Posted
2 days ago
Salary
0
Seniority
Junior
Job Description
Patient Scheduling Representative
T2Group
• Collecting all required patient information, including scheduling, pre-registration, and insurance verification • Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures • Obtaining and accurately entering necessary demographic, clinical, and billing information • Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures • Collecting copays and payment information when necessary • Processing required information according to client policies and procedures • Providing professional, compassionate and concierge-like service to patients • Available to work from 7am to 7pm EST
Job Requirements
- Bachelor's Degree preferred
- 1-3 years of customer service experience
- Ability to maintain the highest level of confidentiality
- Excellent attention to detail and a commitment to accuracy
- Knowledge of medical terminology is a plus
- Strong computing and software skills (PC, MS Word, Excel, Outlook)
- Team player, self-motivated, compassionate and patient care centered
Benefits
- Health insurance
- Flexible working hours
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