• Collecting all required patient information, including scheduling, pre-registration, and insurance verification • Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures • Obtaining and accurately entering necessary demographic, clinical, and billing information • Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures • Collecting copays and payment information when necessary • Processing required information according to client policies and procedures • Providing professional, compassionate and concierge-like service to patients • Available to work from 7am to 7pm EST

• Provide global 24-hour marine vetting and technical support. • Daily monitoring and management of a specialised marine database. • Continuous communication with global Subject Matter Experts (SMEs). • Arrange vessel surveys to meet vetting requirements. • Complete various reviews, including Initial DP, Annual DP, DP FMEA & Proving Trials, Class Surveys, eCMID, OVIQ, ERRV Surveys, and Structural Integrity assessments. • Review procedures, DP Operation Manuals, DP FMEA’s, CAMO & ASOG’s, and Checklists. • Issue vessel certificates to match vetting requests. • Ensure vessel vetting’s are managed and kept up to date.

• Responsible for leading the evaluation and assessment of complex mortgage loan applications, ensuring alignment with company policies, investor guidelines, and regulatory requirements. • Serves as a subject matter expert, providing guidance on risk analysis and underwriting best practices. • Thoroughly review and analyze complex loan applications, including borrower creditworthiness, income, assets, and property valuations, applying advanced judgment to mitigate risk. • Make high-level underwriting decisions on approvals, counteroffers, or denials based on nuanced risk factors and long-term portfolio impact. • Ensure all underwriting activities adhere to company policies, federal and state regulations, and investor requirements, and proactively identify compliance gaps and recommend improvements. • Act as a resource for junior underwriters and team members by providing training, guidance, and feedback to enhance underwriting quality and consistency. • Communicate effectively with loan officers, processors, and management to resolve complex issues, negotiate conditions, and maintain transparency throughout the loan process. • Anticipate and address challenges in the underwriting process by offering innovative solutions that meet business objectives while managing risk. • Stay informed on market trends, regulatory changes, and new product developments, and contribute to policy updates and process enhancements. • Perform special projects, and additional duties and responsibilities as required.

• Deliver high-quality 1-to-1 online GCSE lessons • Adapt teaching to suit individual student needs • Support students with exam preparation and technique • Plan structured and engaging sessions • Track progress and provide feedback