• Design clinically realistic prompts and scenarios drawn from your EM practice (triage, undifferentiated chief complaints, resuscitation, procedural sedation, disposition decisions) • Write "golden" reference responses at attending-level quality • Grade AI-generated responses against structured rubrics • Provide written feedback the research team uses to improve model behavior • Participate in onboarding office hours and specialty calibration sessions

• Develop the client portfolio by acquiring new customers and reactivating those with reduced activity • Advise and support customers on their projects • Actively contribute to sales promotion activities • Conduct competitive intelligence • Present Viessmann products and provide customer training • Develop and implement an annual commercial action plan • Collaborate effectively with your ATCA counterpart

• Provide administrative and coordination support across the business. • Help teams stay organised and connected. • Manage schedules and shared calendars. • Coordinate virtual meetings. • Maintain digital records and supplies orders. • Support onboarding logistics. • Handle general office administration.

• Answer and direct incoming calls and emails in a professional and friendly manner • Manage appointment bookings and calendar coordination for team members • Handle incoming enquiries and ensure they reach the right person promptly • Maintain accurate records and update internal systems as needed • Support the wider admin team with ad hoc tasks • Send correspondence, confirmations, and follow-up communications on behalf of the team