• Develop end-to-end Generative AI solutions (from design to production) • Lead or support the creation of copilots, automations, and assistants • Evolve LLMOps platforms with a focus on governance, traceability, observability, cost, and security • Work collaboratively with architecture, engineering, product, and operations teams • Define and disseminate best practices for applying Generative AI • Investigate production incidents by conducting root-cause analysis and implementing improvements • Promote technical best practices and knowledge sharing

• As a Copy Supervisor, you’ll lead with both strategy and storytelling—bringing science and creativity together to create powerful, precise, and emotionally resonant communications. • Consistently craft clear, concise, and compelling content across audiences and channels —professional, patient, and consumer; print and digital platforms. • Oversee the tone, accuracy, and brand alignment of all copy deliverables. • Supervise and provide guidance to a team of copywriters and freelancers. • Develop core messaging platforms for assigned brands and new business opportunities. • Contribute creative and strategic solutions that help drive brand growth and client success. • Lead copy and creative discussions in internal meetings and client presentations. • Ensure all content produced under your direction meets client objectives, regulatory standards, and agency expectations. • Establish yourself as an expert on your brands —understanding the science, the market, the mindset, and the motivation behind every message. • Provide clinical insight and translate complex science into engaging, accurate storytelling. • Contribute original thinking that inspires new opportunities and helps shape the agency’s future.

• Test and evaluate the operating effectiveness of internal controls against the relevant AICPA Trust Services Criteria (TSC), including: Security, Availability, Processing Integrity, Confidentiality, Privacy. • Conduct Gap analysis and readiness assessments to identify and document gaps in the organization's existing controls. • Gather and organize sufficient and appropriate evidence to support the findings. • Compile the results of the audit into a detailed SOC 2 Type 2 report. • Provide recommendations and guidance on remediation and best practices for improving security posture. • Produce and review key performance indicators for implemented security measures and distribute KPIs. • Maintain knowledge of threat landscape by monitoring threat intelligence and other related sources.

• Lead the design, implementation, and maintenance of the ISMS in compliance with ISO 27001 standards. • Conduct risk assessments and develop risk treatment plans to mitigate information security risks. • Coordinate and conduct internal audits to ensure ongoing compliance with ISO 27001 and prepare the organization for external audits. • Develop and deliver training programs to raise awareness of information security policies and procedures across the organization. • Work closely with cross-functional teams to ensure information security is integrated into all business processes and projects. • Maintain up-to-date documentation of the ISMS, including policies, procedures, and audit records. • Monitor and report on the performance of the ISMS, including metrics and key performance indicators (KPIs). • Stay current with the latest developments in information security and ISO 27001 standards to ensure continuous improvement of the ISMS. • Provide expert guidance and support to the organization on all matters related to ISO 27001 and information security. • Collaborate with external auditors and regulatory bodies as needed.