The world's leading Aircraft Maintenance Tracking Solutions provider.
OEM Field Service Representative
Location
Tennessee
Posted
3 hours ago
Salary
0
Seniority
Senior
Job Description
OEM Field Service Representative
CAMP Systems International, Inc.
• Drive business development opportunities for CAMP by becoming a trusted colleague and on-site representative for a key CAMP partnership • Determine the needs of the partnership by building relationships, identify overall impact on the business, and working to co-create solutions or escalate issues • Support on-site deliveries of new aircraft and work to capture these customers on CAMP through presentations and product demonstrations that communicate the value delivered by the CAMP service • Identify opportunities to improve the relationship with this key partner, drive new business, and enhance our value • Work cross-functionally with our Product, Operations, and Sales teams to make sure the partner has the best possible experience related to CAMP’s services • Become an expert in the CAMP external and internal products and develop working knowledge of the CAMP enterprise solution • Understand customer requirements and configure CAMP’s product offerings to drive efficiency and meet customer’s specifications • Clearly articulate features and differentiate CAMP’s product offerings across new and existing CAMP customers • Draft and deliver targeted presentations • Record, manage and track customer issues through final resolution • Perform post-resolution follow-ups of customer issue requests
Job Requirements
- Bachelor’s degree, or an equivalent combination of education and experience
- At least 5-7 years’ experience in aviation maintenance, aviation management, technology engineering, consulting or professional services or an equivalent combination of these
- Preferably with Helicopters
- Knowledge of regulatory requirements including regulations pertaining to Air Carriers
- Experience performing needs assessments and making recommendations based on the discovered requirements
- Must be an active, and positive team member
- Ability to be self-sufficient, and self-reliant: Schedule time and travel, handle workload, and plan/organize accordingly
- High level ability to present and interact with clients
- English fluency is a must, fluency in Italian or French is a bonus
- Proficient in Microsoft Office suite
Benefits
- Join a culture where your ideas matter
- Your impact is real
- Your growth is supported
- Commitment to creating a diverse environment
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