Kingstone Insurance Company

• Contribute to development and execution of Claims strategic and tactical initiatives • Lead continuous improvement efforts with a focus on leveraging existing technology and identifying new capabilities to support Claims results • Represent claims with internal and external stakeholders as needed • Facilitate and support the Quality Assurance process across Property, Casualty, and Auto Claims • Champion and strengthen Kingstone’s Core Values in words and actions • Demonstrate a passion for delivering outstanding service to Kingstone customers through claims excellence, continuous improvement, and service • Create and promote an engaging and positive work environment where all employees feel empowered, accountable, and valued • Foster a culture of teamwork and accountability within Claims and across Kingstone Insurance • Serve as the Subject Matter Expert for Claims technology capabilities including Snapsheet Claims platform • Be responsible for all aspects of talent management within their area of responsibility including selection/hiring, retention, and performance management • Adhere to and promote company policies on reserving, compliance, cybersecurity, and other business critical procedures • Lead Claims SOX and State Compliance programs and procedures, works collaboratively with Internal Audit • Leverage data to understand trends, solve problems, and build effective plans for continuous improvement

• Support management in the development and execution of a BI and reporting strategy aligned with organizational goals to drive growth, profitability, and operational efficiency. • Partner with departments such as Claims, Underwriting/Operations, and Product Management to identify, assess, and prioritize business intelligence needs. • Design, develop, and deliver management dashboards and key performance indicators (KPIs) that provide actionable business insights. • Ensure all reports and dashboards support business users' decision-making process. • Work alongside other analytical teams to build and maintain reliable analytical datasets that support broader business goals. • Drive enhancements in reporting processes and data quality to deliver accurate, timely, and actionable insights for decision-making. • Perform quarterly and annual regulatory statistical reporting to ensure compliance and accuracy.