Skydio is the leading U.S. drone manufacturer and world leader in autonomous flight.
Senior Technical Support Representative, National Security Mission Success
Location
California
Posted
27 days ago
Salary
$75K - $100K / year
Seniority
Senior
Job Description
Senior Technical Support Representative, National Security Mission Success
Skydio
• Deliver premier technical support to International Defense and Government customers • Troubleshoot technical issues across UAS hardware, software, cloud services • Collaborate with cross-functional experts to resolve complex technical issues • Maintain strong case hygiene and contribute to operational excellence
Job Requirements
- 5-7 years of technical support experience
- Experience with drones, UAVs, or UAS platforms
- Strong technical troubleshooting and problem-solving skills
- Previous customer support experience in defense, government, public safety, utilities, transportation, infrastructure, or similarly complex operational environments
- Ability to travel to regional customer sites up to 10% of the time
Benefits
- Health insurance
- 401K savings plan
- Paid vacation time
- Sick leave
- Holiday pay
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