Skydio logo
Skydio

Skydio is the leading U.S. drone manufacturer and world leader in autonomous flight.

Senior Technical Support Representative, National Security Mission Success

Security EngineerSecurity EngineerFull TimeRemoteSeniorTeam 501-1,000Since 2014H1B SponsorCompany SiteLinkedIn

Location

California

Posted

27 days ago

Salary

$75K - $100K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishCloud

Job Description

Senior Technical Support Representative, National Security Mission Success

Skydio

• Deliver premier technical support to International Defense and Government customers • Troubleshoot technical issues across UAS hardware, software, cloud services • Collaborate with cross-functional experts to resolve complex technical issues • Maintain strong case hygiene and contribute to operational excellence

Job Requirements

  • 5-7 years of technical support experience
  • Experience with drones, UAVs, or UAS platforms
  • Strong technical troubleshooting and problem-solving skills
  • Previous customer support experience in defense, government, public safety, utilities, transportation, infrastructure, or similarly complex operational environments
  • Ability to travel to regional customer sites up to 10% of the time

Benefits

  • Health insurance
  • 401K savings plan
  • Paid vacation time
  • Sick leave
  • Holiday pay

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