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Patient Coordinator

GeneralGeneralContractRemoteSeniorTeam 11-50Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Venezuela

Posted

1 day ago

Salary

0

Seniority

Senior

English

Job Description

Patient Coordinator

Hire Hangar Global

• Timely Lead Response: Monitor and respond quickly and professionally to inbound SMS messages. • Engaging Conversations: Ask thoughtful, open-ended questions to better understand each prospective client’s goals, needs, and health history. • Scheduling Support: Use tools like Calendly to coordinate consultations for those who prefer a phone conversation. • Accurate Documentation: Record key information in our CRM and scheduling systems (training provided). • Relationship-Centered Approach: Build rapport through empathy and active listening—making clients feel heard, supported, and never rushed. • Follow-Up Touchpoints: Provide friendly, personalized follow-ups when clients need more information or encouragement to schedule.

Job Requirements

  • Exceptional Communicator: Strong written skills for SMS conversations, along with clear and professional verbal communication for phone calls.
  • Empathetic & Curious: You’re genuinely interested in people’s stories, goals, and challenges—and it shows.
  • Tech-Friendly: Comfortable learning new systems; previous experience with CRMs, telehealth tools, or scheduling platforms is a plus.
  • Basic Excel Skills: Familiar with using spreadsheets for organizing or inputting data.
  • Healthcare/Wellness Interest: Passion for or familiarity with fields like telehealth, chiropractic care, physical therapy, or concierge medicine is a bonus.
  • Dependable & Responsive: Available to reply promptly to leads during assigned windows, even if the volume is sporadic.
  • Detail-Oriented: Diligent about note-taking, system updates, and confidentiality best practices.

Benefits

  • Competitive pay
  • Flexibility: Balance this role with your personal or professional commitments while still making an impact.
  • Professional Growth: Gain experience with in-demand platforms and modern tools in a fast-evolving space.
  • Supportive Culture: Be part of a values-driven team that prioritizes empathy, curiosity, and authentic client care.

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