NMLS3029
Production Manager
Location
California
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Production Manager
CrossCountry Mortgage, LLC
• Serve as a liaison between internal and external clients • Oversee and be directly involved in the loan process from start to finish • Provide superior customer service by communicating with borrowers • Review and audit income, assets, run DU, and verify credit documentation • Review mortgage loan disclosure packages and deliver to borrower • Assist in managing a pipeline of various loan types • Ensure loan structure presents the best program based on borrower’s financial circumstances • Review files for missing documentation • Communicate loan program and costs with borrowers • Pre-underwrite items to support loan approval
Job Requirements
- Bachelor’s degree and/or equivalent combination of education/experience
- 3-5 years residential mortgage processing experience
- Experience with Encompass LOS, preferred
- Prior underwriting or processing experience, a plus
- Knowledge of RESPA guidelines and all mortgage and consumer regulations
- Knowledge of DU, LP, Microsoft Outlook, and Windows
- Excellent math and analytics skills
- Excellent communication skills
- Excellent prioritization and time management skills to meet deadlines
Benefits
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
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