• BKF is hiring a Historic Structures Senior Technical Specialist to conduct research, evaluations, impact mitigation and documentation of historic buildings, structures, and landscapes as required by California Environmental Quality Act (CEQA), National Environmental Quality Act (NEPA), and section 106 of the National Historic Preservation Act (NHPA) for projects throughout California. • Responsibilities include archival research to review background literature and sources, on-site documentation conducting surveys and inspections of historic structures, compliance documentation preparing technical reports, resource evaluation applying standard historic evaluation criteria, and public engagement planning with clients and government agencies. • Additionally, the job involves understanding and applying cultural resource regulations for federal and local government projects, coordinating with complex environmental projects, and serving as a technical consultant to stakeholders.

• Leading survey project delivery and coordinating staff • Ensuring quality standards are met • Making technical decisions and mentoring junior team members • Identifying opportunities for additional services • Assisting with proposals and attending project meetings • Supporting client coordination and contributing to business development.

• The Engagement Supervisor is responsible for the day-to-day leadership, performance management, and operational oversight of the Member Engagement team. • Directly supervises the Member Engagement Lead and Member Engagement Specialists (MES). • Ensures team members effectively engage eligible members, achieve enrollment goals, maintain high-quality member interactions, and comply with organizational and health plan requirements. • Conducts regular one-on-one meetings focused on performance, development, and goal attainment. • Provides coaching, mentorship, and ongoing feedback to improve employee effectiveness. • Develops individualized performance improvement plans when necessary. • Fosters a culture of accountability, engagement, collaboration, and continuous learning. • Assists with recruitment, interviewing, onboarding, and training of new team members. • Monitors call quality through routine audits and scorecard reviews. • Evaluates member interactions for compliance with organizational policies, health plan requirements, and regulatory standards. • Monitors daily, weekly, and monthly engagement metrics. • Ensures outreach queues are worked efficiently and according to established workflows. • Utilizes reporting and analytics to drive operational improvements. • Develops action plans to improve individual and team performance. • Collaborates with Clinical Operations, Provider Engagement, and Market Operations teams to improve member engagement outcomes. • Assists with market launches and engagement strategy deployment in new regions.

• Support scheduling for Complex Care Navigators • Make patient reminder calls • Facilitate collaboration with health plan care managers • Ensure proper documentation of all patient contacts • Support outreach and navigation teams with operational and non-clinical tasks • Answer patient calls and appropriately transfer escalated patient issues, ensuring the appropriate resources are involved • Identify and request necessary patient documentation from patients and community providers • Other duties may be assigned