Role Description The employee will serve as the Supervisory Health System Specialist, located in the National Care Coordination, Veterans Crisis Line (VCL), Veterans Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members. - Supervise a team of Health System Specialist and serve as the liaison between the team and leadership. - Organize and execute plans to enhance the understanding of how various roles can be applied in VCL or other areas of Veterans Health Administration as the point of contact and subject matter expert on NCC service to internal/external partners. - Schedule, plan and provide subordinates with the requirements and descriptions of the work to be performed, while tracking progress daily. - Set priorities, quarterly goals, and annual goals of employees. Develop performance standards. - Provide expert level consultation and coaching to ensure excellence and consistency in quality and practice. - Provide advice, counsel, and instruct employees on work and administrative matters. - Communicate with Union partners concerning programmatic changes or exchanging of information. - Provide consultation in area of expertise to the NCC Director in pre-decisional and decisional management proposals and projects. - Integrate program evaluation data and expertise in services to make recommendations, develop, and implement continuous improvement efforts in VCL. - Collaborate with leadership and external leaders in the field of research and practice to create, execute, and evaluate innovative practices to advance the field of services, while maintaining gold standard veteran safety practices. - Draft writings for presentations, internal job aids, and other communications. - Manage program wide efforts or projects addressing ongoing improvements and innovations in the delivery of services. - Manage the development and update of policies and processes in response to changes in government legislation and guidance in all areas of NCC program development and continuous improvement. Requirements - Tour of Duty is typically Administrative Hours. Tour is subject to change based on program needs. - Compressed/Flexible Work Schedule may be authorized upon supervisor approval after training per Agency policy. - This is a remote position. Selectees will work 100% of the time in a non-VA-owned space outside of the local commuting area of a parent station. - The employee's workspace must be suitable for conducting business and provide a secure, distraction-free home-based worksite with reliable high-speed internet connectivity. - The employee will be required to travel to the closest VA Medical Center or VA Outpatient Clinic for issuance of equipment, and as needed for technical support. - Selectees will be required to self-certify that their remote workplace meets all safety, privacy, and internet speed requirements. Qualifications - To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/26/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. - 0671 Individual Occupational Requirements (IOR): An IOR is a basic requirement that must be met by every applicant in order to qualify for entry into the occupational series. - GS-13 Specialized Experience: You must have one (1) year of specialized experience at or equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Education Requirements - A transcript must be submitted with your application if you are basing all or part of your qualifications on education. - Transcripts must depict the name of the college to determine accreditation, and your name must also be displayed on the transcripts. - If qualifying based on a degree, or for positions requiring a degree, the transcript must show the date the degree was conferred. - Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

Role Description Workstate is seeking an experienced Financial Business Systems Administrator to join our expert team in support of a financial technology ecosystem centered on NetSuite and related enterprise finance platforms. In this contract role, you will provide hands-on administration, configuration, troubleshooting, integration support, reporting, and documentation across NetSuite, Stripe, Concur, Visual Lease, SimpleLegal, the Compass Platform, and other related financial systems. As a key contributor, you will work closely with Finance, Accounting, Business Systems Engineering, and internal technology stakeholders to maintain operational continuity, resolve system issues, support ongoing projects, and ensure reliable data flow across the financial systems landscape. This role requires deep NetSuite administration experience, strong SQL skills, practical integration troubleshooting ability, and enough finance process knowledge to communicate effectively with accounting and operational users. This position is remote-friendly and available to residents of Colombia or Argentina with the right to work in their country of residence. Job Duties - Serve as the primary administrator and point of contact for NetSuite administration, configuration, support, and operational issue resolution. - Manage NetSuite user roles, permissions, access settings, custom fields, forms, workflows, saved searches, bundles, and financial reporting configurations. - Troubleshoot NetSuite system errors, workflow issues, reporting problems, data discrepancies, bundle updates, and user access concerns. - Monitor NetSuite system performance and help ensure data integrity across core finance, AP, AR, fixed assets, and related modules. - Administer and maintain secondary financial systems, including Stripe, Concur, Visual Lease, SimpleLegal, the Compass Platform, and related tools. - Monitor, troubleshoot, and optimize integrations between NetSuite and auxiliary financial systems. - Ensure automated data syncs run smoothly and resolve data mapping, transfer, API, or integration failures promptly. - Use SQL to query back-end databases, perform data validation, investigate issues, support reporting needs, and assist with data migration or cleanup efforts. - Develop and maintain custom saved searches, reports, extracts, and data views to support Finance and Accounting team requests. - Provide timely support to internal users experiencing technical issues across NetSuite and the broader financial systems ecosystem. - Partner with Finance, Accounting, Business Systems Engineering, and technology stakeholders to clarify requirements, troubleshoot issues, and support ongoing initiatives. - Support operational continuity by resolving urgent production issues and maintaining reliable financial system processes during the contract period. - Document system configurations, integration mappings, data flows, reporting logic, support processes, and standard operating procedures. - Identify opportunities to improve system reliability, data quality, integration stability, reporting efficiency, and user support processes. - Assist with ongoing projects, enhancements, migrations, data cleanup, and process improvements across the financial technology stack. Qualifications - 3+ years of dedicated NetSuite administration experience. - NetSuite Administrator Certification is a strong plus. - Hands-on experience administering NetSuite roles, permissions, custom fields, forms, workflows, bundles, saved searches, and financial reporting configurations. - Strong understanding of NetSuite financial modules and processes, including core finance, GL, AP, AR, fixed assets, and related accounting workflows. - Experience administering or supporting financial technology platforms such as Stripe, Concur, Visual Lease, SimpleLegal, or comparable enterprise finance systems. - Experience managing, monitoring, and troubleshooting integrations between NetSuite and third-party financial platforms. - Working knowledge of API-based integrations, iPaaS platforms, automated data syncs, data mappings, and integration error resolution. - Strong SQL proficiency for querying, data validation, reporting, migration support, and cleanup activities. - Ability to develop and maintain NetSuite saved searches, financial reports, operational reports, and data extracts for Finance and Accounting stakeholders. - Solid understanding of core accounting concepts, including GL, AP, AR, fixed assets, lease accounting, expense management, and financial controls. - Ability to diagnose complex system issues, integration failures, data discrepancies, and configuration problems independently. - Experience providing internal user support or helpdesk-style support across business applications. - Strong documentation skills for system configurations, integration mappings, SOPs, support procedures, and operational handoff materials. - Comfortable joining an existing ecosystem, quickly assessing current-state configuration, and delivering value in a contract or temporary support capacity. - Strong analytical, organizational, communication, and problem-solving skills. - Ability to balance day-to-day operational support with project, reporting, integration, and documentation needs. Company Description

Role Description We are seeking a Zuora Systems Administrator / Consultant to support a live Zuora Cloud subscription billing environment. This role will focus on hands-on Zuora administration, configuration support, billing and revenue operations, change control, reporting, user access, and cross-functional support for Finance and Financial Systems teams. The ideal candidate has practical Zuora UI experience, general billing knowledge, strong communication skills, and the ability to translate business requirements into technical and configuration-based solutions. Key Responsibilities - Support the Zuora Cloud subscription billing platform across Billing, Payment and Revenue Management, and Admin/User Management. - Manage and support Zuora product catalog items, custom fields, events and notifications, reporting, and Revenue / RevPro configuration. - Review and potentially develop change-control documents. - Implement changes in sandbox environments and potentially Production. - Implement changes across Zuora Billing and Revenue tenants. - Add and update custom fields. - Add and update product catalog items. - Release updated invoice and credit memo templates to other environments. - Deploy workflows to Production. - Release Revenue configuration to other environments. - Process user access requests. - Support security requests related to roles and OneID. - Support audit requests. - Collaborate with Zuora Admin, Financial Systems Product, and Engineering teams. Qualifications - 3+ years of relevant experience in a mid-level systems administration, billing systems, or financial systems support role. - Familiarity with the Zuora UI. - General billing knowledge. - Ability to translate business requirements into technical solutions. - Experience supporting configuration, administrative, or operational changes in business systems. - Strong communication and interpersonal skills. - Strong critical thinking skills. - Enterprise experience strongly preferred. Requirements - Consulting background. - Experience with Zuora Revenue / RevPro. - Experience supporting product catalog changes. - Experience supporting invoice or credit memo template releases. - Experience deploying workflows to Production. - Experience supporting audit requests or change-control processes. Benefits - Remote contract role. - Open to candidates in LATAM and the United States. - LATAM candidates are especially encouraged to apply. - Full-time allocation, 40 hours per week. - Expected engagement through March 31, 2027.

Consult with clients to identify IT needs and design solutions, manage client relationships, execute IT projects, and continuously learn new technologies to enhance service delivery and support team objectives.