Assembly™ Health delivers revenue cycle management and back-office solutions to support quality care.
Behavioral Health AR Team Lead
Location
United States
Posted
1 day ago
Salary
$50K - $52K / year
Seniority
Senior
Job Description
Behavioral Health AR Team Lead
Assembly Health
• Serve as the first point-of-contact for team members needing assistance with their day-to-day claim follow-up and questions • Provide continuous education and mentorship to peers • Share expertise, best practices, and strategies for effective collection and claim follow up • Ensure accurate documentation of collection activities • Assist team members with proper record-keeping practices and ensuring collection processes are followed as outlined in the organization's SOP. Help team members set and achieve their individual performance goals • Collaborate with insurance providers to monitor outstanding claim status and navigate resolution steps • Investigate outstanding A/R accounts, determine the cause of the delinquency, and collect payments • Submit and re-submit claims and conduct follow-up calls ensuring thorough documentation • Review all documentation the client provides and identify discrepancies • Contribute to the preparation and the assignment of collection work queues • Perform daily QA reviews on AR Specialists quantity and quality of work on their assigned accounts • Identify trends and conduct root cause analyses on unpaid and underpaid claims • Create monthly reports using Excel that outline insurance denial trends and share with internal management • Achieve performance goals or objectives (individual or departmental) as established by the Manager • Maintain HIPAA and compliance standards to preserve patient confidentiality • Other tasks as needed and assigned
Job Requirements
- 3-5 years of experience working in accounts receivable in the behavioral healthcare space
- Leadership expertise and capabilities required
- Strong problem-solving skills with analytical and critical thinking abilities
- Two years of Behavioral Health experience preferred including EMR/EHR knowledge (Kipu, BestNotes)
- Ability to manage critical deadlines with a self-motivated attitude and ability to multi-task
- Must be resourceful, persistent, and an excellent problem solver
- Strong written and verbal communication skills
- Ability to function well in a fast-paced and at times stressful environment
- Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times
Benefits
- medical
- dental
- vision
- 401(k)
- paid time off
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Represent GeneDx as the genomic and clinical expert to clinicians, hospitals, and academic institutions, as well as regional professional organizations & patient advocacy groups • Build relationships with regional key opinion leaders and key decision makers • Deliver scientific/clinical presentations on genomics and genetic testing related to the GeneDx product portfolio • Support genetics professionals and non-genetic professionals with clinical information and educational materials that promote access to genomic testing • Support healthcare providers and administrators in implementing programs that operationalize pre-test counseling, test result interpretation, and test result-based clinical management • Gather insights gained from clients, including regional needs and gaps in genomic services; share these insights with the appropriate stakeholders internally and champion action for priority items • In partnership with Regional Sales Directors (RSDs) and Training & Sales Enablement, ensure Regional Account Executives (RAEs) have the product knowledge, as well as the sales & business skills, to maximize sales force effectiveness • Spend time in the field with individual RAEs assessing needs, reviewing objectives, and developing actions plans; identify opportunities for coaching & performance management and communicate these to the RSD for action • In partnership with RSDs, direct execution of sales strategies and tactics, and implementation of sales and marketing plans
• Represent GeneDx as the genomic and clinical expert to clinicians, hospitals, and academic institutions, as well as regional professional organizations & patient advocacy groups • Build relationships with regional key opinion leaders and key decision makers • Deliver scientific/clinical presentations on genomics and genetic testing related to the GeneDx product portfolio • Support genetics professionals and non-genetic professionals with clinical information and educational materials that promote access to genomic testing • Support healthcare providers and administrators in implementing programs that operationalize pre-test counseling, test result interpretation, and test result-based clinical management • Gather insights gained from clients, including regional needs and gaps in genomic services; share these insights with the appropriate stakeholders internally and champion action for priority items • In partnership with Regional Sales Directors (RSDs) and Training & Sales Enablement, ensure Regional Account Executives (RAEs) have the product knowledge, as well as the sales & business skills, to maximize sales force effectiveness • Spend time in the field with individual RAEs assessing needs, reviewing objectives, and developing action plans; identify opportunities for coaching & performance management and communicate these to the RSD for action • In partnership with RSDs, direct execution of sales strategies and tactics, and implementation of sales and marketing plans
• Represent GeneDx as the genomic and clinical expert to clinicians, hospitals, and academic institutions, as well as regional professional organizations & patient advocacy groups • Build relationships with regional key opinion leaders and key decision makers • Deliver scientific/clinical presentations on genomics and genetic testing related to the GeneDx product portfolio • Support genetics professionals and non-genetic professionals with clinical information and educational materials that promote access to genomic testing • Support healthcare providers and administrators in implementing programs that operationalize pre-test counseling, test result interpretation, and test result-based clinical management • Gather insights gained from clients, including regional needs and gaps in genomic services; share these insights with the appropriate stakeholders internally and champion action for priority items • In partnership with Regional Sales Directors (RSDs) and Training & Sales Enablement, ensure Regional Account Executives (RAEs) have the product knowledge, as well as the sales & business skills, to maximize sales force effectiveness • Spend time in the field with individual RAEs assessing needs, reviewing objectives, and developing action plans; identify opportunities for coaching & performance management and communicate these to the RSD for action • In partnership with RSDs, direct execution of sales strategies and tactics, and implementation of sales and marketing plans
• Represent GeneDx as the genomic and clinical expert to clinicians, hospitals, and academic institutions, as well as regional professional organizations & patient advocacy groups • Build relationships with regional key opinion leaders and key decision makers • Deliver scientific/clinical presentations on genomics and genetic testing related to the GeneDx product portfolio • Support genetics professionals and non-genetic professionals with clinical information and educational materials that promote access to genomic testing • Support healthcare providers and administrators in implementing programs that operationalize pre-test counseling, test result interpretation, and test result-based clinical management • Gather insights gained from clients, including regional needs and gaps in genomic services; share these insights with the appropriate stakeholders internally and champion action for priority items • In partnership with Regional Sales Directors (RSDs) and Training & Sales Enablement, ensure Regional Account Executives (RAEs) have the product knowledge, as well as the sales & business skills, to maximize sales force effectiveness • Spend time in the field with individual RAEs assessing needs, reviewing objectives, and developing actions plans; identify opportunities for coaching & performance management and communicate these to the RSD for action • In partnership with RSDs, direct execution of sales strategies and tactics, and implementation of sales and marketing plans
